9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
204 miles

About These NHTSA Complaints:

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problem #4

Feb 212025

Soul

  • miles
Engine does not work properly. It is loud and car shakes. Dealership had me do maintenance and did not fix the problem. Rear windshield wiper pours out fluid and turns on with no reason. They say there is a short however it turns on and blocks my rear window view every while just driving, or using my turn signal, I have to mess with the switch while driving to finally get it to stop.

- Riverview , FL, USA

problem #3

Feb 062025

Soul

  • miles
Less than 24 hours after being purchased as a Kia factory certified pre-owned vehicle my daughter was driving. While driving headlights, wipers, and dash lights went out including infotainment/CarPlay map display on a rainy day. California requires headlights be on when wipers are used. Occurred while doing approximately 25 mph after going over a speed bump. When stopped and key was turned to ACC, they came back on. Issue did not return when vehicle was started again. Dealer has said they can find not fault. We have located threads for this issue with other Kia models on [XXX]. One common factor is they are key start, not push start models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sacramento, CA, USA

problem #2

Jan 152024

Soul

  • miles
Just driving to the Mall, when at a Red light the engine service started flashing...Next day took it to Jiffy Lube to have them check, and they said it's the Engine...

- Crest Hill, IL, USA

problem #1

Oct 292020

Soul

  • 814 miles
While driving down the road in wet weather conditions. The vehicle lost all power, lost wipers and headlights. Happened on interstate while traveling at 65 mph. Vehicle stated key wasn't detected in car. While in motion using other vehicles headlights was able to get over to the side of the highway thankfully. Vehicle was towed to dealer for assessment.

- Hickory, NC, USA