The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed at night, he became aware that the headlamps were not functioning properly. The exterior lighting warning light was illuminated. The vehicle was taken to the dealer, who determined that a short in the electrical system resulted in exterior lights burning out and identified burned wiring. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 13,000.

- San Ramon, CA, USA

Had car 1 week - 204 miles. Power steering warning light came on while I was driving 55. Then the tire pressure light. Then all warning lights. Headlights and interior lighting off and on then finally just off. Pulled into parking lot where all systems stopped working. Was not enough power to close sun roof. No power door locks - had to operate manually. Car towed to dealer. Thankfully I am a strong person and was able to get off the highway and into a parking lot without incident. I am not sure how that happened since I did not even have working hazard lights.

- Nashville, TN, USA

While driving down the road in wet weather conditions. The vehicle lost all power, lost wipers and headlights. Happened on interstate while traveling at 65 mph. Vehicle stated key wasn't detected in car. While in motion using other vehicles headlights was able to get over to the side of the highway thankfully. Vehicle was towed to dealer for assessment.

- Hickory, NC, USA