9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
667 miles

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problem #6

Oct 162024

Soul

  • miles
2022 kia soul, engine failed on the highway interstate. was traveling on [XXX] at 70mph and I slowed down due to an accident infant of me and went to accelerate again and my car shut down. and thats is when my engine failed. This is not safe at all. Took three weeks to get fixed car was only t 61,000 miles also head gasket was leaking at the time they found. But plenty of oil and jut had an oil change the week prior. Then a week after my engine replacement my starter went out. Kia corporate did not help with any warranty and the dealership are responsible for any types of warranty and they won-??t grant a good will warranty. So kia is an awful car manufacturer. Something needs to be done. And kia is not inspecting why my engine failed or why m starter went bad at only 61,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Covington, GA, USA

problem #5

Oct 162024

Soul

  • miles
TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I have experienced with my (2022, KIA, SOUL, VIN - [XXX] ) and to request that you kindly check in on this problem within thirty (30) days of your receipt of this letter. I purchased my vehicle from (REED NISSAN OF CLERMONT) on or about [XXX]. Approximately (3 MONTHS) I began having trouble with (WITH THE ENGINE BURNING A LOT OF OIL AND HAD TO PUT OIL IN IT IN BETWEEN CHANGES, which I have had a 2015 kia soul so I was used to this). I have taken my vehicle for the proper amount of oil changes on 12/12/23(first oil change and the oil was black when I went), 1/30/24, 4/8/24, 5/28/24, 7/20/24, and 10/8/24. On the last oil change my car was about 60,284 miles and they found a small oil leak at that point they told me to call kia that it should be under warranty. Kia said there was nothing they could do. While I was trying to figure out what to do and continuing to check my oil which stayed at good levels my engine failed on the highway at 61,104 miles. This is not a very old engine to be failing and kia motors are known to do this. As, of now I know there is no known recalls, but there have been for all other kia souls in the previous years. I would like an investigation into the failure of my engine. This problem of the failure of my engine has cost me $9,826.55 and being the second owner of this vehicle I had no warranty past the 60,000-mile warranty(which I was not aware of until I called kia) and since I feel the problem existed before I even purchased this car I would like my case to be considered under a warranty or some help from KIA. I also feel the car was not inspected properly before being sold as a certified used car. Please contact me on receipt of this letter at the above email or telephone number to arrange a mutually convenient date and time for you to have an opportunity to discuss what can be done to help make this right. Attached are the auto shop car eng INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

- Covington, GA, USA

problem #4

Aug 102023

Soul

  • miles
9000 miles muffler failed, 12000 miles spark plugs cracked and was told it was sparking hot and could catch on fire, 13000 miles fuel injectors clogged with carbon, on going fuel smell in oil and shakes in idle with a/c

- Port St Lucie, FL, USA

problem #3

Jun 302022

Soul

  • miles
1. Car was getting great gas milage 33 in town and 41 on highway. Suddenly, could barely get 28 - 31 regardless of circumstance; then, .... 2, Car kept shutting off automatically when driving, to include when making a left hand turn that nearly got us broadsided when it stalled. Nearby mechanic adjusted fuel mixture and kind enough to test drive. Stated to expect engine light to turn back on, but wouldn't shut down. Able to get to KIA dealership whom looked at, got engine light off but stated that the light would most likely come back on in the morning when started again. It did. Took it back to the dealership again. Note check engine light twice which should have a code. 3. Happened a third time, KIA stated reached out to manufacturer whom had them tear down certain parts and clean. (Associate stated same happened to their KIA and same repair). Working better. Check engine light again. Tried to tell me no code. Not possible with check engine light on. 4. Happened again. Can feel the car start to chug/sputter. Took to shop. Tried something else before I put on the road for about 1,200 miles. Milage improved to about 36/37 on highway 29 in town. However, when I went to return home it shut off as I was fastening seatbelt and placing purse. Mileage immediately stated 9 to 12 to 14. With the chugging detectable. Took an easy 50-100 miles before chugging settled and milage began to climb but not beyond 29-30 mpg. Next tank, rolled 50 feet to edge of gas station and average miles per gallon suddenly stated 50 mpg. Seemed to state averaging 46/47 mpg highway. In town is now dropping. Makes no sense whatsoever as to the variance in gas milage. These people want to keep my car for 5 days leaving me with no car, to pay for the parts they put into the car as they ATTEMPT to figure out the issue. I have heard gas and fuel somehow mixing, had to tear things apart and fix, fuel mixture automatically adjusts, the issue is with the tripometer device..

- Aurora, CO, USA

problem #2

Jan 012023

Soul

  • 4,000 miles
The contact owns a 2022 Kia Soul. The contact stated that while at a complete stop, the vehicle lost motive power. No warning light was illuminated. The contact shifted to park(P) and turned off the vehicle to correct the failure. The contact related the failure to the STOP/START feature. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

- Schenectady, NY, USA

problem #1

Mar 032023

Soul

  • miles
I was entering I 24 east toward Nashville on March 3 2024 @5p. As car entered the freeway. The engine stopped. Engine light turned on pulled over on shoulder. Put in park and tried to start but would not turn over. There was still full battery power according to dash board. I had two minor incidents two weeks prior. Entering store parking lots. Engine died a low speed. 5-10 miles an hour. Vehicle did restart at those incidents without problem s at regular speed before March 3 rd incident. KIA mechanic said might be cam gear shaft malfunction.. sensors" Belt"

- Altoona, IA, USA