10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jan 102023

Soul EV

  • miles
I first reported an issue with the car rolling while in park back on 8-23-22 (NHTSA complaint #11480710). It has rolled while in park 4 times on 05-21-2022, 8-16-2022, 8-30-2022 and again on today 01-10-2023. I took the car into the Kia Dealership on 09-26-2022 at the instruction of [XXX] from Kia's Corporate U.S. Headquarters. [XXX] coordinated having a Kia engineer fly out to look at my car. Unfortunately, none of the issues were resolved. I reached back out to [XXX] who put me in touch with [XXX] ([XXX] manager) @ [XXX]. I spoke with [XXX] for 15 minutes on 10-31-2022. He agreed to have [XXX] arrange for my car to be looked at again and all issues resolved, however [XXX] has not followed up with me and has not been responding to my emails (please see the attached email transcript). INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Roanoke, VA, USA

problem #1

Aug 092022

Soul EV

  • miles
Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to shut power off completely to re-start EV. Previously had dealer run diagnostics following first incident. Recall gradual power loss incidents past four months but was uncertain what was cause.

- Richardson, TX, USA