3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,856 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The floor mat on the driver's side of my 2007 Kia Spectra will not remain anchored. Although I'm writing this complaint in 2009, this has been a problem since I bought the car in 2007. I recently brought the car in to the dealership to fix the door locks (which lock on their own immediately after you unlock them) and I brought mat issue to the attention of the service department while there. They proceeded to push the mat back into the anchor (like I haven't tried that hundreds of times in the last two years?), but it was out again within a day - so they have not fixed this nor appear to want to address it. I view this as an unacceptable safety issue and after seeing a news report tonight about a major fatal accident involving a similar problem with a Toyota I am determined to get this addressed by the dealership! on the note about the door locks - I will be bringing it back for the fourth time to address that problem next week. I also wanted to point out, that I had a safety concern with my old 2000 Kia sephia years ago where the driver's side seatbelt wouldn't stay latched if you just tugged on the belt a little. The dealership (a different one) refused to replace it (because my warranty had expired) and wanted to charge me hundreds of dollars to fix it. I filed a complaint and the usdot highway safety division paid to replace them as long as I sent the old components to them so they could test the latch. Shortly thereafter, the seatbelts to both front seats were recalled and I went back in to get my passenger latch replaced under this massive recall. I am very disappointed to find that Kia is still not stepping up to the plate on safety issues without having to get regulatory bodies involved! this is a great way to ruin customer loyalty in someone who gave them a second chance!!!!
- Morristown, NJ, USA
- Orlando, FL, USA