10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 25,724 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine loses and uses oil of two quarts every 3000 miles
- Dayton, OH, USA
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
- Lenexa, KS, USA
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
- Selma, AL, USA
The contact owns a 2017 Kia Sportage. The contact stated that while operating the vehicle, the contact would experience illness and dizziness which required medical attention. No additional information was available. Also while operating the vehicle the engine oil light would continue to illuminate although oil was being added to the engine and the vehicle would experience jerking and hesitation while driving. The vehicle was taken to the local dealer who performed an oil consumption test but no problem was found. The manufacturer was notified of the failure. The failure mileage was 60,000.
- Louisville, KY, USA
The contact owns a 2017 Kia Sportage. The contact stated while driving 60 MPH, the vehicle failed to accelerate as needed. The vehicle then went into LIMP Mode with the check engine warning light blinking. The vehicle was taken to an independent mechanic who stated that the vehicle could not be diagnosed because the vehicle was under recall. The manufacturer was not contacted. The failure mileage was 64,000.
- Memphis, TN, USA
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
- Selkirk, NY, USA
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
- Wichita, KS, USA
Car shakes and putters when started as if the engine is shot, which at this point probably is. I have been adding oil every couple of weeks for over 6 months now with no oil leak detected. I went to the dealer in January to ask about white smoke coming from the tailpipe and Dealership tells me I need to blow the engine up before KIA will do anything about it. It's now close to blown up with check engine light on having it towed to dealership this week.
- Vista , CA, USA
Engine seized twice randomly while driving. Turned car off and back on and it ran without issue. (May 21 2022 and June 30 2022). Had the recall addressed on july 9 and July 12 my check engine light came on. It was towed to Kia and they called the following day saying they-??re replacing the engine under the extended warranty.
- Los Angeles, CA, USA
Car shakes and putters when started as if the engine is shot, which at this point probably is. We have been adding oil every two or three for over a year now with no oil leak detected. Dealership tells us we need to blow the engine up before KIA will do anything about it. It's not blown up but it is not driveable. Had it towed to the local dealership which diagnosed the problem as being " low compression on cylinder 2 resulting in engine failure. Do not know the exact cause of failure due to no tear down", which cost us $144.04 on a vehicle that has a lifetime extended warranty on the powertrain. Mind you, they already changed out the transmission June of 2020 and just after that the engine problems started. We paid $502.85 as our part of the bill. The estimated cost of this engine repair is $3160 dollars plus taxes which still might not fix the problem, and the cost of a new engine is 4 to 5 thousand dollars. My understanding is that we are not the only people having these problems and this is their best response. With all the new vehicles they continue to sell and produce with their good name intact, they should have to recall or replace these vehicles because they were lemons from the start and they suffer no ill affects for it. A list of all the stuff needed to "fix" this problem are as follows: head gasket, head bolt set, intake gasket, t-stat & gasket, water outlet gasket, 4 spark plugs, 6 valve stem seals, lof, 2 gallons of antifreeze 14 assorted head bolts, 4 bushings for bolts, misc and labor. Total for that is $3160 plus tax. *Might need head-has no compression-valve burnt/stuck, or seat damage. No cost mentioned for that. Remind you, the engine hasn't been torn down yet. And yes, there is a lifetime powertrain warranty on the vehicle, which isn't worth the paper it is written on.
- Jackson, TN, USA
Over the last year the car has been having the engine light come on. The car idols ruff, loses power and has left me stranded on the side road. I lost power in the fast lane on the freeway and had to maneuver out of the fast lane to side of freeway.Each time it has been taken to shop it has been a mis-fire in the #3 cylinder and the spark plug had to be replaced. Several calls not returned by Roseville Kia asking for information regarding this problem as well as trying to set up appointment for current recall over the last year. Once again car left me on side of road and was told by mechanic that it needs new engine. Told by Folsom Kia to have it towed to them since Roseville Kia would not return calls and that the issue with the engine would be covered by warranty being extended due to past recall. After 4 days at Folsom Kia I was told that I would need a new engine and starting price to tear it down is $5000, and it would most likely be more, approx$8000. Also told that the warranty does not apply now.
- Auburn, CA, USA
Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into Park and back to Drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the NHTSA site. When will an investigation be opened? This has the potential to cause a serious crash.
- Middletown, MD, USA
bad transmission. engine revs up but car isnt moving at all.
- Sacramento, CA, USA
We were driving steady at about 45 mph and the RPM gauge rubbed at random just once every time. It has happened more than once we don't change your speed or anything it just rubs up to about 5000 RPM and go back to normal and does it sporadically
- Mcdonough, GA, USA
While driving at a steady speed, car will suddenly disengage the transmission, the rpms will rev high and then transmission will re-engage. This usually lasts 20-30 seconds, it is very random. I have taken it in and because no codes are showing and they are unable to recreate there is nothing they can do. It is a very serious issue as if I'm driving in heavy traffic and this occurs it could result in a crash. It happens sporadically and cannot document anything as it is over before I can as I am driving when it happens
- Koloa, HI, USA
Leaking coupler / rear differential. Gear oil leaking. Under 14,000 miles on vehicle.
- Nedrow, NY, USA
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. While stopped at a stop light, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the failure recurred intermittently. The manufacturer was made aware of the failure. The contact was referred to an authorized dealer for assistance. The failure mileage was approximately 54,000.
- Chesapeake, OH, USA
The contact owns a 2017 Kia Sportage. The contact stated that while driving approximately 20-50 mph, the RPM revved suddenly which caused the front wheels to spin and the vehicle to independently accelerate. The vehicle was taken to dutch miller Kia of charleston (339 maccorkle ave sw, South charlston West va) there the transmission sensor was reset however, the failure recurred. The manufacturer was not notified. The VIN was not available. The failure mileage was 38,000.
- Walton, WV, USA
The contact owns a 2017 Kia Sportage. While driving 60 mph, a loud noise was detected, the vehicle violently jerked, and the check engine indicator illuminated. The contact also detected fumes. The vehicle was pulled over to the side of the road, restarted, and was able to function normally; however, the failure recurred multiple times. The vehicle was taken to jim shorkey Kia (12900 us-30, irwin, pa 15642, (724) 241-0176) where the contact was informed that the failure was due to the engine and floormat. When the vehicle was previously taken to the dealer, no failures were found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.
- Pittsburgh, PA, USA
- Mc Kees Rocks, PA, USA