I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway -?" I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.

- Poway, CA, USA

All windows failed to roll up or down, malfunctioning simultaneously. The issues are available for inspection upon request. My safety is put at risk in that all windows not functioning does not allow for fresh air to the cabin, constantly having to use the A/C. Opening the sunroof causes reverberation and popping of the ears. Windows will have to be broken in the event that driver or passenger can-??t open door from the inside after possible collision. The problem been confirmed by an independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared in October 2022.

- Columbia, MD, USA

All of my windows besides the driver side can-??t wind up and down on their own. They just stopped working

- Accokeek, MD, USA

The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.

- Prospect, KY, USA

I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lyndon Station, WI, USA

We recently received an 'interim' recall notice due the potential for fire caused by a flaw in the tow hitch wiring harness. The letter recommended parking the car 'away from other vehicles and people', and nothing else, as Kia has not yet determined what a permanent remedy would be. This is really not acceptable, as we need to use our vehicle and this requires occasionally parking it in locations where it cannot be kept separated from other vehicles or people. In addition, this remedy only reduces the potential damage to others or their vehicles, it does not do anything to reduce the potential damage to our vehicle. I took the vehicle to our local repair shop and they were able to disconnect the 'ground' wire from the tow hitch wiring harness quickly and easily, so that no power will flow into the wiring harness and it will not catch on fire. Given how easy this was to do, Kia should have offered this as a solution, or should be willing to reimburse owners for having this change made to their vehicles during the 'interim' recall period.

- Pelham, NY, USA

The door lock on the driver's side stopped working. Door would not open from the outside: not with the key fob or with the key inserted in the lock. If the car was locked and then unlocked with the key fob, the only way to open the driver's side door was to get in the car through the passenger's side and open the driver's side door with the door handle. You could THEN pull the driver's side door closed and exit the car from the passenger's side, walk around the car, and the driver's side door would be unlocked. This is VERY unsafe because if I, as a woman, am threatened in a parking lot and cannot enter the car quickly, I could be at risk. I took it to a Kia dealer to have this fixed, but they wanted me to leave the car for 2-3 weeks just to diagnose (not fix) it! RIDICULOUS. Contacted another Kia dealer who would not even look at the car unless we had purchased it from them. I had it fixed independently. OEM latch assembly was replaced. Horrible service from Kia. There should be a recall on this.

- Tyrone, GA, USA

Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor

- Cedar Springs, MI, USA

All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.

- Canfield, OH, USA

My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.

- Miami, FL, USA

The vehicle will stall upon starting with push to start feature and you-??d only hear clicking sound.

- Indianapolis , IN, USA

I was passing a car doing below 50 in a 55. As I sped to pass him the engine seemed to misfire, the car began to jerk and I suddenly lost power to the engine. I tried pressing on the gas pedal but engine was idle. I pulled to the side shut the engine off, waited a few minutes and tried to start the engine again. It did not want to turn over, sounded like a piston had blown. I had it towed to the family mechanic whom I take all my vehicles to. He ran a diagnostics and said piston #3 was getting no compression and I would need a new engine. I bought the vehicle brand new with 0 miles, the car now has 103,000 miles, just 3000 miles over warranty, which is why I took it to my mechanic and not the dealership. I bought the service contract from the dealership so it has been completely maintained as per contract at Future Kia in Clovis. My mechanic advised me to take it back to the dealer. I had it towed there and awaiting their diagnostics report.

- Kerman, CA, USA

On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.

- Sanford, FL, USA

The car start button failed to start the car. It has happened sporadically over last 4 months.It is available for inspection. I have not reported it as of today to the dealer. It is not a safety issue since it happens while parked. The cars dashboard lite up, radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.

- Doylestown, PA, USA

The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.

- Nashville, TN, USA

i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.

- Sacramento, CA, USA

On January 14,2021 after work around 3:30 when I got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley Kia in irving. It's been sitting there since then and I was told I needed to pay 2,600 and that's only for what they believe is wrong with it. Why am I being charge" on the recall notice says they will repair at no cost to the costumer. Am I being scam"

- Irving, TX, USA

All 4 window regulators malfunctioned and do not work. Prevents windows and going up and down. Unable to roll windows down. Happened while car was parked.

- Kissimmee, FL, USA

The drivers side rear door will not unlock. Not manually or electronically. This started 2 months ago and the roseville, ca Kia service dept. Walnuts to charge for repairs. I feel that this is a safety issue that they should repair at no cost to the buyer.

- Georgetown, CA, USA

The contact owns a 2017 Kia Sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

- Angels Camp, CA, USA