10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,252 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car started making a knocking noise. I got it checked out and nothing showed up on the diagnostic. Today I was driving and it wouldn-??t go over 65 and the engine light keeps blinking.
- New Orleans , LA, USA
On October 27th my 5 year old daughter and I were driving home just after leaving Tiresplus getting four brand new tires and an oil change. On the way home out of no where my vehicle caught fire. Driving down the highway, once noticing the car was on fire, no warning no nothing- until I hit the breaks which did not work cause they were completely burnt. Within moments of thinking how I am going to get to my child in her car seat and save myself I went into the median of the highway thinking grass would slow me down. Once the car was going about 30 MPH I opened my driver door fearing we would be locked in the burning vehicle. As soon as I opened my door my legs were burning, I unbuckled my seat belt and jumped out of the car. Only to get up and chase the vehicle to get my 5 year old out. The car was fully engolfed in flames when approaching the vehicle thinking my daughter was dead. By the grace of god she unbuckled her self, climbed through the center counsel out the driver door and jumped into my arms! We were down to seconds of dying. Breaks didn-??t work, nothing told me the car was hot, the trauma we endured. No one has taken responsibility for this and it-??s frustrating that I owe money on the vehicle with full coverage and gap insurance still.
- Big Lake , MN, USA
Just got my oil changed 2 weeks ago and the oil light came on, checked and there was no oil, so been adding oil and it keeps burning it up, after reading a bunch of forums I see that I-??m not the only one to have this issue. This isn-??t the first time I-??ve had this issue, I figured first 2 times were accidental but now that I-??m on my 3rd time I believe that something is wrong.
- Barre, VT, USA
On [XXX] had oil change at Kia of Orangeburg, SC. On [XXX] travelled to Summerville, SC on [XXX]. Exited at the [XXX] exit and stopped at the traffic light. Observed smoke coming from under the hood. Pulled over at gas station on right. My daughter opened the hood and there was fire under the hood. Dropped hood and called 911. Fire Department arrived and put the fire out. There were no warning lights in dash board or unpleasant odors observed while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Holly Hill, SC, USA
KIA America sent a letter to me dated May 8, 2023 regarding the interim repair to mitigate the spontaneous fire hazard for vehicles equipped with the Genuine Kia tow hitch harness accessory with which my 2020 KIA Sportage is equipped. I made the initial appointment on May 9, 2023 with the local KIA dealer, Westgate KIA Wake Forest, NC, to have the interim fix done. When we arrived at the dealer, the service manager told us they had not been notified of an interim fix. We made another on May 26, 2023 at the same dealership to have the interim fix done and this time bought the May 8, 2023 Interim Notice Update letter with us which noted that the dealer would change the fuse associated with the trailer wiring harness. The service tech told me again that nothing would be done but agreed to examine our vehicle. When I picked up the vehicle, the service tech told me that nothing had been done, that the vehicle did not need a fuse change as noted in the letter, and that our vehicle would be noted at KIA as "Recall Completed". The KIA connect website, https://owners.kia.com/us/en/recalls.html, updated through May 27, 2023 still shows our vehicle as "Recall Incomplete". We plan a trip and cannot leave our vehicle parked in the street as required by KIA.
- Wake Forest, NC, USA
The genuino Kia Tow Hitch Harness accessory si un ruso of fire02
- Lynwood , CA, USA
Fuse out and back doesn't open by its self. Not sure if it's supposed to. I don't remember and the guy who sold it to me no longer works there. I was in park and the lane assist came on.
- South Charleston, WV, USA
My car caught on fire in campground where I was staying. Also burned up 2 other vehicles, my RV was deemed a total loss and it also damaged 2 other campers. There was a fire investigation which was ordered by my insurance and there is another mechanical engineer investigation pending. There was a recall on my car and I had taken it to dealership last year for repair. There was no warning lights.
- Tuscaloosa , AL, USA
The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn't always work on highway collision light comes on when there isn't anyone in front of you backroads and highway.
- Ivoryton, CT, USA
I was driving and I began smelling a burning smell when I hit the brakes. The smell has gotten stronger and not gone away. I made an appointment at the dealership after finding out there was recalls on vehicle that were my make and model and the recall described exactly what was happening. The dealership was not helpful. They said they had not gotten a recall on my specific car yet and though they could detect an 'odor' they weren't certain what it was from and literally told me to not park indoors. And if my car caught fire to exit quickly. I also called Kia and they told me the same thing and that I could try another place for a second opinion. I told them there was a recall and my fuses needed to be checked. No one wanted to help me.
- Blaine, MN, USA
Animals are chewing on the wires, causing the electrical system to fail while driving. This has happened multiple times in a car less than a year old
- South Glastonbury, CT, USA
- Jeffersonville, IN, USA