My sunroof glass exploded and manufacturer refuses to warranty

- Culver, OR, USA

I was driving to work recently on a smooth road. I was not near overpasses or other surroundings that would cause debris. Suddenly out of nowhere my glass sunroof spontaneously shattered, sounding like a gunshot went off. The dealer said this was from a rock but there is no way this could have occurred given the circumstance I was in or the position of the -??point of impact-?? they believe caused the shatter. Both the dealer and Kia Corporate have denied my claim to cover the cost of their faulty part. Given the many other reports of people going through similar incidents this must stop. The manufacturers need to be held accountable for this huge safety issue. It-??s truly unbelievable that corporations treat consumers this way and get away with it. There is no evidence they were willing to provide me with what a -??non-debris-?? impact would look like to compare cases, furthering my belief that they know this is a design flaw on their vehicles to save a buck. It-??s seriously their word against mine.

- Renton, WA, USA

The tempered glass panel between the windshield and panaormic sunroof spontaneously shattered. We saw and heard nothing hit the vehicle when driving. We came out one morning, and the glass piece was shattered with missing glass. There are several complaints online of Kia sunroofs and this particular glass panel spontaneously shattering. If nothing is done, we believe someone could get injured.

- Santa Fe, NM, USA