10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
5,221 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Oct 162021

Telluride

  • miles
Started car in 70 degree weather, heard a ticking noise coming from the hood, put car in reverse then drive, engine light came on (solid, not flashing), took it to get a diagnostic test and results state -??Torque converter malfunction-??. The car is now shifting hard through gears and shaking while driving.

- Carthage , NC, USA

problem #12

Sep 252019

Telluride

  • 7,976 miles
My 2020 Kia Telluride has had electrical problems since 3 months after purchasing it in June of 2019. It started out small with my backup camera glitching/not being visible, the interior lights flickering, and my heat not working properly. Then, it quickly escalated to multiple emergency lights engaging in my dashboard while driving or stopped. I called the dealership and was told if the codes aren't active they can't service the vehicle, so when it happened again I brought it to them directly. At this time my vehicle wouldn't go in reverse and the steering wheel locked. The diagnostic report stated the car lost communication with fuel pump control module, instrument panel cluster (lpc), control module (ccan),and HVAC control module. This happened on two occasions compromising my family's safety. On the 3rd occasion, the following happened: The steering wheel locked, shifter wouldn't work, no lights next to shift, wouldn't go in reverse, no backup camera. On the 4th occasion, the following occurred: Warning lights/emergency lights on dash, steering locked, no lights near shifter, steering tight, RPM indicator went to zero, speed went to zero, warning lights switched on an off to different ones. The dealer replaced the floor harness, dash harness, and engine harness. Even after these "fixes" it continued. On the 5th occasion, the emergency lights came on and my vehicle shut off while driving and I lost my brakes! the following occurred before the shut down: Forward collision warning light, emergency light, RPM indicator up and down, ABS warning light, degree/temp light flickering on and off, plus a few more warning lights. This time my car had to be towed. Kia will not take the car back and denied my claim after supplying over 70 pages of documentation. My car has been in the shop for a total of 84 days since October 19, 2020.

- Wallkill, NY, USA

problem #11

Oct 012020

Telluride

  • miles
Vibration/humming noise at highway speeds (most noticeable btwn. 65-75 mph). Confirmed by 2 different Kia dealerships, suspected to be an issue with drive shaft or rear differential.

- Mebane, NC, USA

problem #10

Jul 252020

Telluride

  • 4,900 miles
The vehical will not accelerate at freeway speeds and the engine RPM increases up to 6000 RPM with no or little acceleration when the gas peddle is depressed.. this also occurs at lower speeds, no or little acceleration while the engine RPM increases to 5000 RPM visible on the tachometer and heard from the engine noise. The transmission appears to be slipping or down shifting to many gears for the amount of fuel demand. The dealership witnessed this problem during a test drive and I showed them a vidio of the speedometer versus the tach reading while this problem was occurring. It has been 3 months and Kia still has no fix for this problem. It has nearly caused an accedent on one occation and a near miss headon colission while driving thru Oregon and trying to pass in a passing lane, on a vacation drive. This problem has persisted since day one of the vehical purchas and has been in for service of the problem on 3 occasions. Kia dealer says Kia has no known fix.

- Martinez, CA, USA

problem #9

Aug 212020

Telluride

  • 12,000 miles
My transmission is randomly and frequently slipping into neutral, mostly at lower speeds while shifting after a turn and increasing speed. The result is that I have no power while navigating in traffic and must shut off the vehicle and restart to regain power to the transmission. Almost like a reboot of the system. It is extremely unsafe in traffic and my family no longer wants to ride in car. I have reported the issue to Kia back in January and have had it in the shop numerous times with no resolution. Kia had me put a data reader in the vehicle to capture the data during the occurances and have no resolution. This is now happening more and more frequently, even when just going straight down the road. I have seen on a Telluride social media site that I am not the only one experiencing this issue. Kia is not handling this satisfactorally.

- Sioux Falls, SD, USA

problem #8

Dec 022019

Telluride

  • 9,500 miles
Vibration being felt in the steering wheel, gas pedal and in seat from the power train from highway speeds raging from 60mph to 80mph with a with a humming noise being heard from the interior at the same speeds. It has been getting progressively worse. We bought the vehicle in June of 2019 and it now has about 13000 miles on.

- Swedesboro, NJ, USA

problem #7

Jan 172020

Telluride

  • 2,200 miles
While on a 1300 mile trip to branson mo, I was entering an interstate on ramp with my vehicle when the transmission slipped. My rpms revved up and no power on drivetrain. I coasted to should of interstate and put it in park, then shifted back to drive and still no go. I shut the vehicle off and turned it back on and it then worked. Almost like the computer-controlled AWD failed and needed a reboot. This could have caused a serious accident and I am very concerned as this is a new vehicle that had 2200 miles on it when it happened.

- Sioux Falls, SD, USA

problem #6

Jun 012019

Telluride

  • 36 miles
Since new, the vehicle has exhibited a vibration starting around 65 mph up to around 75 mph. It is mild in severity but annoying especially when frequently driving at highway speeds. The dealership noted it but has not been able to find a solution.

- Lancaster, PA, USA

problem #5

May 162019

Telluride

  • 1,346 miles
Passenger side axle deal leaking from transfer case. Leaking from outside seal. Inner seal spring was off and needed to be reinstalled.

- Coatesville, PA, USA

problem #4

Aug 282019

Telluride

  • 1,000 miles
Shortly after purchasing this AWD vehicle, there is a distinct vibration at highway speeds. The vibration starts at 67 mph and is there until speeds exceed 75 mph, where things start to smooth out once again. There is also an odd noise inside the vehicle while the vehicle is traveling in this speed range. Vibration is felt in the steering wheel, gas pedal, and bottom of seats. Rear seat occupants also feel this vibration. Local dealer has road force balanced the tires, but has made no improvement. There definitely is a serious drivetrain issue causing this vibration. Very disappointed with the Telluride as a result of this, but honestly, disappointed in the Telluride altogether.

- Aurora, OH, USA

problem #3

Jun 082019

Telluride

  • 150 miles
Purchased 2020 Telluride sx AWD on June 8th in louisville. Upon driving it home to cincinnati, I noticed intense vibrations in the rear area when the speed was between 66mph and 72mph. Try one) took it to service in cincinnati and try one was to balance wheels ' did not help. Try two) service kept it for a few days and called Kia techline. They said to check out other Tellurides right off the delivery truck. Found they also had problem. Kia techline closed the case saying it must be normal. Try three) took Telluride to a different service dealer who also called Kia techline and pressed the case that this is a real problem ' owner is not crazy. After 16 days, I am told that I will have to wait until October 8th for a drive shaft to come in. Here is what they found: 1) found slight bend in passenger rear axle and replaced it. Did no good. 2) drove without rear drive shaft and verified that vibration stopped. 3) were told to check transfer case oil for metal filings - found what looked like gold paint flakes. Kia was interested, then not interested. Was this damage from vibration? 4) tried to get rear drive shaft balanced and no one around cincinnati could do it. 5) Kia told service to replace rear drive shaft. It will arrive at or about October 8th 6) told me to pick up Telluride and wait for part. I purchased this vehicle on June 8th and the problem was there right away. It will be 4 months since purchase before the new drive shaft will be installed. One third of a year wasted in trying to get Kia to first believe/admit there was a problem and then trying to find a solution. I am not convinced that the vehicle will ever be what it should have been from the beginning. I must say that this latest service department has worked hard to get this solved. Every step of the way they must do what Kia says to do.

- Cincinnati, OH, USA

problem #2

Aug 172019

Telluride

  • 80 miles
Purchased a brand-new 2020 Kia Telluride LX, all- wheel drive. On the test drive, I could not go above 50mph, due to the traffic in the area. The following day, the had it on an interstate. I noticed between around 63 and 74mph, a hum and vibration. I called the dealer immediately and advised them of the issue. Prior to taking the truck in for the issue, I researched the matter. I learned this is a common problem with the all-wheel drive Telluride, no matter the trim level. The Hyundai pallisade AWD is experiencing the same issue. Both trucks share the same drivetrain. It is believed the vibration us being caused by the rear driveshaft being out of balance from the factory. After dropping my truck at the dealer, they later informed me, upon removing the rear driveshaft, the vibration ceased. The technician still heard noise coming from the transfer case. Upon checking the fluid, they found traces of metal in it. I was told it would take a month to get a new transfer case. Being unacceptable to me, they agreed to just get me a similar Telluride. The dealer had two other Telluride LX AWD and said they'd test them before I came back to try another. I was contacted and told one Telluride was fine and the other had the same problem as mine. Upon driving the one they said was good, I found the vibration was twice as bad as mine. I told the dealer this. They were to get another Telluride from another dealer. When it arrived, I was told it was fine. When I drove this particular Telluride, I first heard the noise I heard in my truck and the second, but no vibration. As I continued to drive, the vibration appeared at the same speeds as the other two. It became worse and then occurred at both a lower and higher speed range. The salesman experienced it as well. Owner didn't believe us, nor the service manager. Please see https://tellurideforum.org/threads/vibration.1108/

- Jackson, NJ, USA

problem #1

Aug 052019

Telluride

  • 50 miles
Experiencing vibration/pulsations while driving. Most noticeable starting around 65 mph up to 73 mph but seen to diminish or go away about 75 mph. Vibration can be felt on the gas pedal, seat and floor board. Also, there is an audible hum similar to a out of balance wheel or wheels. Possibly drive shaft, transfer case related, with the AWD.

- Killeen, TX, USA