Oil filter housing assembly- Resulted in very low engine oil with no warning lights or engine lights potentially leading to engine damage. Yes the component was inspected and replaced by dealership. This was after getting the oil plan repaired for leaking oil as well

- Media, PA, USA

Kia equips their 2020 Tellurides with a plastic oil filter housing unit. Over time, the heat from metal and pressure causes the plastic component to crack, become warped and this leads to oil leaks.

- Eastvale, CA, USA

We have had multiple issues with this car. First the pearl white peeling off on hood and above the windshield. Second CV3 axles boots leaking on our vehicle and multiple others at the Kia dealership. Third burnin oil even with good maintenance records. 3rd sunroof won-??t open or close now for no reason at all. 4th back seat now attempts to fold at random times. Even with our kids in the seat. 5th oil housing leak. 6th CEL comes on and off randomly causing it to run rough. 7th screen is now to have issues of not working right. We-??ve had to pay out of pocket for multiple things. Including the paint. We-??ve spoken to service department and common issue they don-??t see why it-??s not a recall by now. Dealership is no help. Beware

- Flint, TX, USA

P0741 Error Codes - Torque Converter issue around 100k miles. Shuttering at low rpm between 2nd and 3rd gears. This is a known issue for owners of the 2020 model year. TCM software update and transmission oil change did not fix.

- Bel Air, MD, USA

Oil consumption problem and oil filter housing needing replacement.

- El Paso , TX, USA

After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn-??t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won-??t replace

- Ellettsville, IN, USA

The engine is consuming oil

- King George , VA, USA

AWD Coupler locking and wobbling jerks vehicle

- Lewisburg, PA, USA

High oil consumption. Oil needs added frequently or it gets low and car doesn-??t run correctly. Transmission slips daily at low speed first thing in the morning. When making slow turns tires tires don-??t seem to remain steady/grip. The car is hoppy like there is a traction problem. Tires have been replaced and issue remains.

- Shawnee, KS, USA

Right at 100k miles both our engine began burning oil at an extremely high rate with no clear resolution for the issue. We are adding 1-2 quarts ever week. Simultaneously, we received transmission solenoid codes from a check engine light. The sealed factory transmission had burn looking transmission fluid and after replacement the light continue to show and now the transmission is slipping and hesitating and we are being told it needs replaced.

- Perryville, MD, USA

Windshield cracked from minor item being thrown up by car in front of me. Engine burns out no oil on dipstick with regular maintenance engine tick transmission slips axle boot ripped oil pan cracked due to it being faulty

- Ellettsville , IN, USA

I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated

- Rogers, MN, USA

For the past year to year ? I have brought my car in for concerns with idle, hesitation when accelerating, stalling out, etc. This has put me in compromised situations when in traffic, at stop lights and when trying to accelerate to get on the highway. I was told it was fine, until it was not. Now my engine needs to be replaced. What I discovered in my car was their worksheet on issues that they never shared with me. Identified issues on this report: Fault Code 6, PO300400 - history, cylinder misfire, PO30500 - history, cylinder misfire PO34100 When going back for a 'simple' 1000 mile oil check, I was told there was not enough oil loss to identify concern. When I checked my own oil after another 1000 miles, KIA then pursued. In researching, there is a history of these engine problems and engines needing to be replaced with KIA. This is unacceptable and has compromised safety and any value I hoped to have with my car.

- Minnetonka, MN, USA

My torque converter is failing on my 2020 Kia Telluride. This is a known issue among other owners of this model year, and I believe Kia knows about it and is refusing to acknowledge because of how expensive it is.

- Wake Forest, NC, USA

Car erratically shifts and provides more power to vehicle when it is not necessary. It often shakes in between shifting.

- Rocklin, CA, USA

The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact-??s aunt as she was exiting the vehicle. The contact-??s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact related to the failure. The contact had previously received the recall notification. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. Parts distribution disconnect.

- Powell, WY, USA

This is a follow-up to Complaint #11666572 regarding my 2020 Kia Telluride (VIN: [XXX] ), with urgent concerns about ongoing safety violations and abusive conduct by Greenway Kia East and Kia America. On June 26, 2025, Kia America reversed its prior refusal and agreed to reimburse Uber, rental, and towing costs-?"but only after I filed multiple complaints. Earlier, they claimed to have no influence over the dealership, which had refused all reimbursement after I complained about Service Manager Gina. Worse, on June 27, the dealership responded via BBB telling me to contact Gina again-?"the very person I formally complained about for unprofessional and negligent conduct. This isn-??t just mishandling; it is degrading, retaliatory, and dangerous. Key safety/legal concerns: -?? My vehicle was returned on May 31, 2025, with dangerously low coolant, just days after engine replacement-?"posing a critical safety risk. -?? The service manager dismissed my concerns until I insisted, then acted with open disrespect. -?? Repairs were withheld May 19-?"28 unless I paid $1,833.77, despite warranty coverage. Only after I came in person on May 28 did they reverse and offer free service. -?? I was charged $580.97 for a diagnostic test tied to a manufacturer defect that led to engine replacement-?"still not refunded. -?? The pattern of neglect, retaliation, and deception from both the dealer and Kia America endangers drivers and violates federal safety standards. This dealer has acted with impunity since May 19, 2025. Their behavior is abusive, unsafe, and incompatible with their licensing. I urge NHTSA to investigate whether Greenway Kia East should retain its dealership license. Their conduct undermines public safety and federal standards. A full follow-up and attachments were sent to NHTSAmedia@dot.gov from [XXX]. Please contact me for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Orlando , FL, USA

The front axels are leaking and the transmission is lagging/jerking while accelerating.

- Wentzville, MO, USA

The check engine and oil pressure light will start to flash when starting to brake. While this is happening the car starts to shake, stall, and you struggle to accelerate. This has happened multiple times and the last time was in the middle of an intersection. KIA dealership did not fix the issue the two times I took it to the shop. The third time in they did some test and said it was an oil consumption issue and the piston rings in the SUV have failed and the car needed a new engine. This car is a 2020 Telluride with 78,759 miles on it. This issued started well before the 78,759 miles. Oil consumption has been a major issue with other KIA models and they have not seemed to fix this issue with the telluride. I believe they have replaced engines at an extremely high rate and now they are denying engine replacement under their warranty and stating piston ring damage is not covered under the warranty due to high oil consumption. You guys have issued a recall on 2021-2023 Seltos and Soul models for piston ring failure and now they do not want to start replacing tellurides. There is a Facebook page out there labeled KIA telluride issues with oil consumption being a big issue in the comments. KIA stating they will not cover the engine replacement is not only wrong is it a safety issue. I truly believe they know this is a serious issue and have not done anything to correct it. This vehicle is still under warranty and I am still in contact with the dealership to fix this issue.

- Royersford, PA, USA

On [XXX], my Kia Telluride received a warranty engine replacement at Greenway Kia East in Orlando, FL. Just two days later, on [XXX], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood -?" there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, suggesting that the dealer failed to fill or properly check the coolant system. I was left stranded near a daycare and had to call a third-party tow truck because Kia roadside assistance estimated a 90-?"120 minute wait. This put my child and me in serious danger. Despite the dealer-??s clear negligence, I was sent an invoice for $1,833.77, blaming me for the damage. Upon retrieving the car on May 31, 2025, I personally checked under the hood -?" the coolant level was still below the MIN line. When I pointed this out, the service manager said, -??We-??re not required to top it off, but if that satisfies you, we-??ll put some in.-?? This is extremely unsafe and irresponsible, especially after a critical repair like an engine replacement. Later, the dealership even claimed to Kia America that the engine was not replaced under warranty, contradicting their earlier confirmation. This kind of conflicting information, combined with unsafe practices and disregard for basic safety protocols, raises serious concerns about consumer safety and the dealership-??s integrity. To make matters worse, Kia America closed my case ([XXX]) on June 10 without notifying me or giving me a chance to respond. I received only one dropped call from an unknown number, and no voicemail or follow-up communication. A formal complaint was mailed to Kia America on June 11, 2025, and I am currently waiting for their response. On June 12, 2025, I also filed a complaint with the Better Business Bureau (BBB). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Orlando , FL, USA