10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,334 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Light always appears on dashboard
- Philadelphia , PA, USA
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
- Malabar, FL, USA
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn-??t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it-??s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I-??ve never had an issue when it rains or midday. It-??s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30-??s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven-??t found any that talks about the electronic issue however.
- Byron Center, MI, USA
Hi beams stopped working
- Egg, Harbor, City, NJ, USA
We purchased a used KIA and were told by the seller that there were recalls. I took the car to the local KIA and they said the recall was already taken care of. The recall was a tow hitch fuse that needed to be changed. The recall was taken supposedly was taken care of at Fremont Kia. I looked at the fuse myself and it did not have the proper fuse as required by the recall. I took the car back in to my local San Jose Kia and they confirmed the fuse was not correct. The fuse has now been replaced, but they did not have the tow hitch harness yet. We are still waiting. My concern is that we had a critical recall and Kia did not replace the proper parts putting us at risk.
- San Jose, CA, USA
There has been complete malfunction of both high beam headlights. This most likely occurred around 40-50K mileage, but was not realized. The panel indicator would suggest the high beams are activated when engaged. There has not been any warning of a malfunction. This was brought to the attention of the dealer/service dept and at first dismissed. When brought to the service department attention again, the 60K warranty precluded replacement. The problem was examined and we were notified that replacement would cost $2500. The high beams have not been replaced. This is a safety issue and research on our part suggests that other Telluride 2020 models have had this same problem. This makes for difficult and unsafe travel and night especially on rural roads.
- Chapel Hill, NC, USA
I had service on my vehicle on 6/1/23. Now my vehicle has lost complete power several times while driving. The vehicle shuts completely down and the hazards or no other function works when this happens. I lifted my hood and open the positive battery box and the vehicle turns back on. When this happens the rear seats automatically move and fold on their own. I have witness to this event happening on 3 occasions. I reported this issue to kia on 6/30 and I have gotten no response from corporate or the dealership service department where the service was performed.
- Washington , DC, USA
While I was driving my forward collision warning indicator started flashing on my dashboard while a dinging sound went off. There was nothing around me, then my tire pressure warning started going off while my pressure was fine. The indicators would switch back and forth between both warnings, then my mirror sensors were indicating that something was next to both of my mirrors while nothing was there. Then all of my warning indicators began flashing and continued to flash. Once these issues started my back up camer no longer worked while I was in reverse. I brought my vehicle days later when the issue persisted to the place I bought it and they are ordering a new back up camera with no real explanation. Considering this relates to a collision warning something in the vehicle meant to prevent a collision, not working properly my opinion is this is a safety issue.
- East Falmouth, MA, USA
About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it-??s a lot closer to our house, only to find out when we got there that they don-??t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm-??s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it-??s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it.
- Ponchatoula , LA, USA
The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.
- Pulaski, NY, USA
Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.
- Redington Shores, FL, USA
High beams went off. Not showing any errors on dash. Switch seem to be working. High beam sign goes on and off when you try to switch between the low and high beams, But only low beam lights working.
- Orlando, FL, USA
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.
- Placentia, CA, USA
My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.
- Washington, DC, USA
My car has heated/air conditioned seats. They have started coming on by themselves. My passenger side mirror opens and closes when it wants to. The the auto off works when it wants to. I have the option of turning that feature off but it will turn off anyways. I can also hear my air condition loud and clear when I turn my car off (decompressing I am guessing) it just started when all these other problems started.
- Randleman, NC, USA
High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ $2500 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.
- Topsham, VT, USA
I unlocked the doors to get in the car. I let my son go by the back door (trunk) because his door was blocked by the car parked next to me. He went in and I put my purse in. The car was supposed to be unlocked since I was able to open my door and he made it in. By the time I walked up to my door, all the doors were locked, trapping my son in along with my keys and phone. The doors arent supposed to lock when the keys are in. I had to call 911 to get my son out of there quickly. He is too small to understand how to unlock te doors manually. It is the second time the doors locks while my keys are inside, but the first time with my toddler child in the car. It could have resulted in serious injury or worst.
- San Jose, CA, USA
Dash gage cluster (tach, speedometer, fuel, and engine temp) all go to zero while driving. The digital speedometer readout is also zero. Basically the entire dash is dead minus the entertainment system which functions perfectly.This also shuts down all adaptive cruise and collision avoidance systems. Restarting the vehical will not bring dash instruments back. Ocassionally cycling to door locks and or disconnecting negative battery lead will bring dash instruments or they will begin randomly begin functioning again on their own. They always malfunction and come back as an entire cluster. I also have video of the vehical in motion with the instruments dead.
- Greenfield, WI, USA
Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.
- Hazen, ND, USA
- New Deal, TX, USA