10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
6,199 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #37

Dec 052024

Telluride

  • miles
Oil pressure light failed to engage even though engine started to tick.. resuling in Valves not lubricating effectively. It took until next day for Engine to hesitate. When the Auto start feature engaged( the battery light also showed) This left me at the Lights on green, and i had to put vehicle in park to start the vehicle again. The main issue here is that the low oil sensor isnt coming on fast enough for how low the oil is ( 4 quarts low)

- Greenville, WI, USA

problem #36

Dec 012024

Telluride

  • miles
The engine is burning oil at a rate of a 1 quart and a half every 1000 miles if this engine locks up with my wife and kid driving this could cause an accident Kia is not standing behide this and it needs to be replaced please look into this

- Council Bluffs, IN, USA

problem #35

Nov 112024

Telluride

  • miles
This 2020 Kia telluride has paint peeling in between the windshield and sun roof. I have seen tons of post of this happening to people. Kia should be held responsible for this.

- Collinsville, OK, USA

problem #34

Nov 012024

Telluride

  • miles
Oil filter housing started leaking and had to be replaced. Although the part is part of the engine, it is not included in Kia's powertrain warranty. This is unacceptable/unreasonable and should last longer than a couple years from new. This part should be recalled and I should be reimbursed for it's replacement.

- Cary, NC, USA

problem #33

Nov 012024

Telluride

  • miles
For the past year at least I've had check engine light come on and turn off before being able to get in for a diagnostic. Along with the entire engine shutting down while idling, parking, turning. Whole electrical system failure. Can't move the steering wheel. Have to restart the car and it takes a few tries. Sometimes the car will be off and will not start back up for a while.

- Orland Park, IL, USA

problem #32

Oct 182024

Telluride

  • miles
Engine is burning oil deal ship says noting is wrong with the car so then where is the oil going if it does not have any leaks at all

- Council Bluffs, IA, USA

problem #31

Apr 182024

Telluride

  • miles
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because, -??the Telluride was a ticking time bomb.-?? This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride-??s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride-??s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

- Alva, FL, USA

problem #30

Oct 042024

Telluride

  • 95,335 miles
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.

- Saint Louis, MO, USA

problem #29

Aug 142024

Telluride

  • miles
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.

- Boyers, PA, USA

problem #28

Jul 192024

Telluride

  • miles
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.

- Milwaukee, WI, USA

problem #27

Dec 012023

Telluride

  • 78,000 miles
The contact owns a 2020 Kia Telluride. The contact stated while driving at slow speeds, the contact had driven over the tire tread from a tractor trailer. Due to the failure, several warning lights appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was serviced; however, the warning lights appeared back on the instrument panel soon after return of the vehicle. The vehicle was taken back to the independent mechanic where it remained for over two weeks. The contact reached out to the mechanic and was informed that an abnormal knocking sound was coming from the engine. The mechanic then towed the vehicle to a dealer where a diagnostic test was performed. The contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

- Dumfries, VA, USA

problem #26

Nov 152023

Telluride

  • miles
In November of 2023 my our Kia Telluride began giving us issues. It would act as though it wanted to die/shut off while idling at stops or even during acceleration. We took it to a local mechanic that we always go to. They told us the car was 4 quarts low on oil, even though it had only been about 3,000 miles since the last oil change. Since it was under warranty called the dealer to get an appointment. They told us it would be several weeks, however, it finally did die on my wife while driving on the interstate to work one morning. She immediately called the dealer, who agreed to look at the car that week. Thus began the 5 months of back and forth to the dealer for continuous "testing". Finally, at the beginning of April 2024 we got the ok from Kia to move on the next round of testing. We had an appointment to drop it it off on 4/29/2024. I am filing this complaint on July 10, 2024, and our car has been sitting in their parking lot inoperable since. Initially we were told it would be 2-3 weeks to get a new engine under warranty and each time we have called the dealer or Kia, no one can give us an ETA on the new engine. We now have a vehicle that has been sitting in hot sun getting weather damage for the past 3 months.

- St. Peters, MO, USA

problem #25

Jul 032024

Telluride

  • miles
Engine is burning oil now has a rod knock. It-??s been sitting at the dealership for two weeks, so haven-??t heard anything back

- Council Bluffs, IA, USA

problem #24

Dec 182023

Telluride

  • miles
*Unknown high engine oil consumption which can cause the motor to lock up (because owners aren't aware that this is a known issue with the Kia Telluride *Since Kia has not disclosed this engine issue, the can can stall while driving. had a Kia service person state this is a known issues. I was told Kia has yet to do a recall on the Telluride like they've done on two other Kia vehicles with the same issue. I've also had private mechanic stating the same. He ever reported since Jan 2024, he's had 4 Kia motors lock up while people were driving. He also reports the other customers have been told that nothing will be done until the motor locks up vehicle is currently at the dealer warnings. But hind sight, I am reading this is a major issue with owners

- Boyds, MD, USA

problem #23

Apr 052024

Telluride

  • 64,826 miles
The contact owns a 2020 Kia Telluride. The contact stated while driving 65 MPH, the vehicle started jerking. Additionally, the contact stated that the vehicle displayed a message "Consider Taking a Break". The vehicle was taken to a dealer where it was diagnosed that the transmission and both front and rear axles, oil pan gasket, brakes, drive train, and engine needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,826.

- Carbondale, PA, USA

problem #22

Apr 042024

Telluride

  • miles
Valve cover gasket leak, coolant hose leaks, passenger side axel boot slinging grease, parasitic draw

- Port St Lucie, FL, USA

problem #21

Mar 282024

Telluride

  • miles
Excessive oil consumption

- Thornville, OH, USA

problem #20

Jan 292024

Telluride

  • miles
The torque converter is malfunctioning to where I have been unable to use my vehicle for almost 2 months. It is available for inspection, but is currently at a repair shop pending inspection to get an estimate on costs to fix the issue (if it is something that can be fixed). My safety along with my family's safety were put at risk due to the inability for the vehicle to pick up speed while driving on major highways [XXX]. During this time the check engine light came on for the 1st time, the vehicle would not properly pick up speed, continuously makes a whining noise when vehicle is on whether it's being driven or not and it shakes at various speeds. A diagnostic was completed and the code listed was for the torque converter. Since that time (1st week of February), I have not been able to drive the vehicle. This is the only vehicle in my household. I am still having to make payments on it and cannot use it. KIA has had a recall in the past issued in June 2020 for a specific timeframe of vehicles produced between May 18, 2020 - May 20, 2020 for the "Automatic transmission/Torque Converter Assembly Replacement". With this recall, KIA only listed 19 VIN's to associate this major issue with. The recall also stated to complete this action prior to the sale of the vehicle to prevent customer complaints. My car was manufactured in June 2019 and I purchased it mid year 2020. If KIA has sold thousands of Tellurides since that time, how can only 19 be affected? I have attached a copy of the previous recall. Once I receive an estimate, I can also forward it. I also have copies of every/all maintenance completed since getting this vehicle to show everything has been completed on time & by a KIA dealership in my area (it doesn't let me upload this file). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clermont, FL, USA

problem #19

Sep 212023

Telluride

  • miles
The motor was empty of oil after driving 2400 miles since the last oil change. The oil was changed on [XXX] at 102,220 miles. When the check engine light came on, I checked the oil and there was none on the dipstick on [XXX] at 104,884 miles. I had an oil consumption test run at the Kia dealership in Hickory, NC they stated I was only 1 quart low at 1,000 miles. This test was completed in September 2023. The dealership stated since I passed the first round of the oil consumption test that there was no issue with my Telluride. When the car is running, one can smell the oil burning from the exhaust. The dealership in Hickory refused to further investigate the issue. When I returned to the dealership on [XXX], they stated they would not do another oil consumption test because my 100,000 mile warranty was over. I told them I have an extended warranty and they told me most extended warranties do not cover oil consumption. In September, this dealership also failed to replace the housing for the oil filter properly, causing the oil to leak out tremendously after changing the oil. I had to take it to a different mechanic to figure out why there was an excessive leak. There is an oil consumption issue with my Telluride and the dealership in Hickory, NC is refusing to aid me in identifying the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lawndale, NC, USA

problem #18

Dec 162023

Telluride

  • miles
2020 KIA TELLURIDE 41,000 miles: Engine overheated and ceased while on the freeway. Head Gasket blew, coolant hose had a hole the size of my fist on one side and the other clean split, along with cylinder 3 and 5 misfiring. I lost power and was able to go 25 mph on the freeway and lots of white smoke coming from the hood of the car. Semi trucks were slamming on their brakes to avoid hitting me as it was a dark foggy evening. The engine failure on the freeway could have easily caused multi vehicle collisions involving semi trucks resulting in casualties and loss of life. After 2 months in the shop the dealership has approved a new engine, however they don't know when they can get it in and no time frame when I will have my vehicle back. There was no warning and dealership confirmed there would not have been a warning until after the engine failed. I have maintained all maintenance schedules. There is a Facebook group with many similar stories of engine failures

- Eugene, OR, USA

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