10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,380 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
As the owner of this 2020 KIA Telluride, I have noted that the headlamps on both din and bright are very poor and are a safety concern when driving on a dark road, particularly when wet or no other lights around. I did some online research and found that many Kia owners had the same concern so I reached out to KIA Care or Kia America (Case # 15236897). Twice I was directed to my local dealer who basically did an inspection and stated" the lights work as designed" With that, I said that this was a poor or bad design and that Kia America should have safety people look and get a resolve. The internet has many complaints regarding the OEM lights for this vehicle but i would like someone to physically do a road test and do a comparision. The headlamps on this vehicle are a major safety concern and need evaluation.
- Colorado Springs, CO, USA
High beams went off. Not showing any errors on dash. Switch seem to be working. High beam sign goes on and off when you try to switch between the low and high beams, But only low beam lights working.
- Orlando, FL, USA
Bright lights stopped working! Replaced bulbs and no change. I have read many stories of people having the same problem and the dealer charging them $1300 to &2000 to repair them and some did not fix the problem.
- Caryville, TN, USA
The high beams have stopped working. I have brought the car to the dealer and they report the related lighting systems are fine and working as they should. I have replaced the bulbs and the high beams still don't work. There are multiple reports of this same issue in other Kia Tellurides ( 2020) on the web. I am left with out a solution and need my high beams.
- Carmel , NY, USA
I recently bought the Kia used at approximately 75000 miles. The high beams do not work and the only way to repair them is an expensive complete headlight assembly replacement. Headlights should not become defective so soon and I have read forum after forum of those with the Telluride who have experienced the same problem.
- Nashville, GA, USA
Hooded projector lights provide very limited vision on dark roads. We hit a deer and have significant damage to our vehicle due to this issue. Our brights do not come on either. Nothing happens when we select the bright option.
- Johnson City, NY, USA
The High Beams have stopped working. This is a known issue as it can be found on many forums across the internet.
- Arcadia, FL, USA
High beams not working
- Aurora, IL, USA
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.
- Placentia, CA, USA
Dim Headlights. Vehicle is available for inspection.Headlights do not illuminate the road resulting in not being able to see while driving at night. High beam lights no longer function. Vehicle was inspected and it was determined headlights would need to be replaced at owners expense. There were no warning messages that high beams no longer worked.
- Clarksville , TN, USA
At about 45,000 miles on the vehicle both bright lights no longer worked suddenly at the same time. I figured they had burn out so I purchased brand new bulbs for both sides at advanced auto parts. advanced auto parts installed the lightbulbs, and when I flipped the switch for brights again no bright lights. Apparently there-??s an issue on the 2020 tellurides for some reason, the bright lights quit working. This is a serious safety issue, especially with it getting darker earlier and with deer running at this time of the year.
- Massillon, OH, USA
The high beams stopped working which is very dangerous & sounds like several others have had same issue.
- St. Augustine, FL, USA
High beams stopped working
- Milmay, NJ, USA
Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it. We do not feel it is safe to drive out in the country, at night.
- Oshkosh, WI, USA
Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.
- Chamblee, GA, USA
High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.
- Winthrop, WA, USA
While driving on the highway my headlights didn-??t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They-??re telescopic lights. The issue continued the entire 11 hour drive. The lights would work then go off again. I thought they might be stuck in the wrong position. I couldn-??t see the highway well and we had inclement weather. I haven-??t had the dealer look at the vehicle yet because they don-??t have any rentals available. I can-??t afford to miss work. No warning lights or chimes were displayed by the vehicle on the dashboard.
- West Harrison, IN, USA
Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile. I unsafe condition of vehicle. KIA should address recall.
- Battle Lake , MN, USA
The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles. This has not been inspected by anyone yet. It has been reported to Kia Customer Service and awaiting confirmation of warranty replacement. There was no warning when it stopped working. The high beam indicator on the dashboard still works, but the bulbs only perform at low beam. The relay was replaced but it did not correct the problem.
- Kingsport, TN, USA
- Royal, AR, USA