The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated. The contact stated that the high beam headlights warning light illuminated but failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

- Walkersville, MD, USA

The highbeams quit working Causing poor visibility

- Wyalusing , PA, USA

Projector high beams not working. Tested the fuse and relay and both tested fine. Replaced headlights. No remedy other than replacing entire headlight assembly. This is a safety issue and should be recalled and repaired by dealer.

- Borden, IN, USA

The high beams do not work. Neither one. Bulb replacement did not fix either.

- Fruitland Park, FL, USA

The high beams of the vehicle are no longer operational. Changing the light bulb does not solve the problem. As per the dealer, the entire unit must be replaced. The failure occurred while driving in the night.

- San Carlos, CA, USA

The hi-beam function in the headlights are inoperable. I recently purchased this vehicle and the service department at the dealership of purchase confirmed afterwards that the hi beam function does not work. I do not understand how this is not a safety recall on all 2020 Tellurides as there are many forums from individuals who have experienced the same issue. Simply replacing the faulty system kicks the bucket down the road. Unable to utilize the high beams in remote areas reduces safety.

- Hyrum, UT, USA

High beams no longer work on the front lights.

- Punta Gorda, FL, USA

Both High Beam headlights failed. Turning on the High Beam illuminates the blue indicator light on the dash, but no change occurs in exterior illumination. The dangers of high speed highway driving (70 MPH) go way up. There is no backup in case the low beam also breaks. And the cost to repair is extremely expensive.

- Weare, NH, USA

Started to notice the high beams where not working. The dash light shows the high beams were on but the lights never changed. I purchased 2 new low/high beams bulbs. That did not fix the issue. My telluride has over 60k miles on it. Doing teacher everyone who has a 2020 kia telluride has this issue just after vehicle hits just over 60k miles. Never noticed before as we never drove at night time before november.

- Brooklyn, IA, USA

High beam lights stopped working. Regular lights work. Seems like this is happening to other owners of same make and model year.

- Shalimar, FL, USA

HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night. As a single mother this is a huge hinderance for my young sons and their activities especially this time of year getting dark at 4:30pm. DRIVER SEATBELT MALFUNCTION: The seatbelt has all but completely failed to retract upon removal, leaving the entire thing loose causing to twist and get caught in the door. It will not retract upon collision which also is a PRIORITY SAFETY CONCERN. DRIVER SIDE MIRROR: Gets stuck in the folded position, and more times than not, I then have to manually unfold it. This causes the saved position for my optimal rear visibility to get comprised and I then have to adjust while driving which is ALSO dangerous. The dealer has addressed this and said the wiring was loose to the mirror inside the driver door and assured me they fixed it, however is STILL getting stuck 90 percent of the time.

- Brewster, NY, USA

My high beam headlights are not working. There is no change whether the high beams are on or off.

- Cottonwood Heights, UT, USA

High beams quit working. I have replaced the relay, fuse, and bulbs. Low beams work but the high beam functionality is 100% lost. My trim utilizes the single bulb with electronic curtain to toggle between low and high beams. Seems to be a deeper issue within the headlight assembly.

- Palm Coast, FL, USA

Brights stopped working. They do not turn on, even though you pull the lever, and the dash light comes

- Roscoe, IL, USA

Right high beam stopped working. Low beams work, no indicators, bulb has been changed. Jist stopped working.

- Conroe, TX, USA

Bright head light stopped working without any cause.

- Lake Butler , FL, USA

High beams failure. Yes it is available for inspection. I live/travel in rural area with large sized wildlife. I require the ability to have high beams. I haven-??t taken it to a service center, nor has any inspection been conducted. No warning lights, to the contrary, the interior instrumentation shows high beams are on even though they aren-??t. This has been since I purchased the vehicle 2 months ago.

- Alamogordo , NM, USA

Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance

- Georgetown, TX, USA

RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.

- Malabar, FL, USA

I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.

- Millville, NJ, USA