9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
550 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #29

Oct 272021

Telluride

  • miles
Two chips are in the windshield. Low speed. Then the windshield cracked. At low speed and nothing hit the windshield.

- Amelia, OH, USA

problem #28

Oct 162021

Telluride

  • miles
Windshield chipped very easily when driving on the highway. Only have 2000 miles on here. Reading this model has this issue commonly

- Fullerton, CA, USA

problem #27

Oct 052021

Telluride

  • miles
UNKNOWN. Crack on the windshield appeared overnight. Starts at the top of the windshield and comes down the center, affecting visibility. Vehicle did not provide any warning or indication prior to the crack.

- Philadelphia, PA, USA

problem #26

Sep 072021

Telluride

  • miles
While driving at speed no more than 55mph a small pebble hit my windshield by the mirror and created a small chip that within minutes changed into full blown crack on my windows. It-€™s a SAFETY issue. There is no option of fixing the windshield it needs to be replaced.

- Lonoke , AR, USA

problem #25

Sep 122021

Telluride

  • miles
On my wished a small object hit my windshield on the passenger side and within an hour it spread more by the best day it was almost on the driver side of the windshield. Second, the forward collision and lane departure lights came on. I took the SUV to Kia they said it was an issue with the camera and they where going to order the part and replace it for me. It seem I was not the only one with this issue.

- Levittown , PA, USA

problem #24

Aug 282021

Telluride

  • miles
The windshield cracked spontaneously on its own. There is no chip in the windshield and no object hit it. The crack is over twenty inches long and curved. I fear for my safety driving the car now.

- Mount Pleasant, SC, USA

problem #23

Aug 102021

Telluride

  • miles
A small foreign object hit our windshield and created a small chip on our brand new 2021 Kia Telluride (bought in April). When the repair company (that was sent out by insurance) came out repair the small chip the windshield cracked even further when the technician put pressure on the chip to repair which is now resulting in a full replacement.

- Overland Park, KS, USA

problem #22

Jul 242021

Telluride

  • miles
WINDSHIELD GLASS ISSUEs Purchases Telluride 5/23/21 First chip on drivers side (lower area) repaired 5/25. Slightly visible. Second chips (2) on passenger side (lower area)-medium chips with some spidering: repaired 6/23 but still visible. Third chips (2) center windshield below the rear view mirror-large and spidering. Very visible and right near sight lines. To big for repair. Requesting replacement 7/24. Waiting for confirmation to replace. Safelite Auto Glass has been very responsive and do a nice job on all repairs. Did mention to Mark Kia in general conversation about glass issues. I was told not covered under warranty. I will be back to Mark Kia this week for oil change and will mention to them again. The safety concern is that this has all happened within 2 1/2 months of owning the brand new vehicle. The constant repairs and concern about driver and passenger safety is disheartening. My request it so see if this is -€˜normal-€™ or an ongoing issue with Tellurides? The expensive replacement and interruption to driving is also a concern. I have replaced 1 windshield in my many decades of driving and find these windshields may be defective in design, angle and thickness. Please check into this safety concern. Thank you.

- Mesa, AZ, USA

problem #21

Jun 092021

Telluride

  • miles
Located a crack on my windshield. The crack is below the windshield wipers towards the bottom and below the line of the hood. No bullseye nor a stone chip mark. Crack is about an inch long. Saw on Kia's website there were similar problems with the 2020 models. We've only owned the vehicle for about 4 months and have just over 6000 miles on it. No other signs of rock damage on entire vehicle.

- Mount Airy, MD, USA

problem #20

Jun 052021

Telluride

  • miles
Very rare for me to have an issue with the windshield, but appears to have a rock chip while no indication of impact was heard. Others with same make/model also reflect this issue. Rock chip was repaired and this resolved the issue for now. Insurance covered all expenses of repair.

- Shakopee, MN, USA

problem #19

May 262021

Telluride

  • miles
after 3 months the windshield has cracked by itself. No rocks signs, crack went from the top frame. We reported it to our Dealer and scheduled an appointment for them to take a look.

- New Holland, PA, USA

problem #18

May 242021

Telluride

  • miles
Component: Windshield Safety risk: Driver visibility Problem reproduced: No Inspected by others: No Symptoms prior to failure: very small rock chip, size of a pencil eraser. I had a glass company come out to repair a rock chip on our 2021 SX, production date 03/21/2021. When the technician applied the suction or pressure to remove condensation from the chip the windshield cracked. The repairman is professional and experienced so I don't think this was malpractice. He had done hundreds of windshield repairs and never ran into something like this.

- North Richland Hills, TX, USA

problem #17

May 212021

Telluride

  • miles
The car is less than a year old and the windshield has cracked. A small rock pebble bounced against the top of the windshield and minutes later a foot long crack was going down and across the windshield. The windshield is very poor quality. I-€™ve never had this issue with any vehicles in the past and they were much more durable. Im concerned that this front windshield will shatter before I-€™m able to have it replaced.

- Rogers, AR, USA

problem #16

Apr 182021

Telluride

  • miles
Went to pick up our new car from the dealer on Saturday 4/17 and noticed the windshield had a chip. Waited a couple of hours for the dealer to fill the chip. On Sunday 4/18 I noticed a second windshield chip, so I called Safelite and scheduled an appointment to have it filled Tuesday 4/20 which was their first available date. However, the chip turned into a crack on Monday 4/19 even though it was parked in the garage overnight. The initial crack was about 4 inches long and since then it has traveled across the windshield. The cracked windshield impacts visibility, and I'm also concerned about the integrity of the windshield and the possibility of glass shards breaking away and becoming a hazard for the driver and occupants.

- Happy Valley, OR, USA

problem #15

Mar 272021

Telluride

  • 1,900 miles
The windshield has a chip and 12-inch crack after 2000 miles of highway driving. There was a minor rock hit but nothing that should have caused this sort of issue.

- Cincinnati, OH, USA

problem #14

Mar 202021

Telluride

  • 1,850 miles
Bought Kia Telluride 2021 in Dec 2020, its windshield broke it self which appears to be frame stress related issue, dealership engineers came to the same conclusion. I researched more and found the same reported issues on year 2019 and 2020 Telluride. Looks like Kia has not fixed this critical defect and refusing to accept that there are serious design issues with Kia Telluride. I reporting this as I believe this defect if not corrected will result in innocent deaths. This is shameful that a multibillion dollar company doesn't care about the lives of their paying customers.

- Colonia, NJ, USA

problem #13

Mar 092021

Telluride

  • 8,000 miles
Windshield cracked, unsure of when or where, but went from 2 inches long to whole windshield in a matter of a day or two. Can't for the life of me figure out how it happened, noticed it in the driveway. Mileage was approximately 8K miles.

- Arnold, MO, USA

problem #12

Mar 202021

Telluride

  • 1,200 miles
We just took our first trip in our Kia Telluride - 1,700 total miles. The vehicle had 1,200 miles before the trip. By the time we returned home, there is one major chip, one minor chip and over 20 micro-chips/pock marks in the windshield. The windshield already looks worse than the seven-year old, 115,000-mile Honda Odyssey's we came from (which traversed the exact same route at least 10 times). You would think the front of the Telluride would be a mess if the windshield is that bad, but we can find only one small nick in the paint on the hood. There was one, audible rock hit on the trip - we assume that is the big chip. The aforementioned Odyssey took several similar or bigger hits than that with no damage whatsoever. As for all the pock marks, it seems those were caused by simply driving down the interstate. They are not concentrated in a particular area of the windshield - they are all over. We love everything else about the vehicle but now have to look through what seems like a 10-year old windshield after six weeks of ownership, and are left to wonder if any of the micro-chips will lead to further damage. The Telluride windshield is clearly not up to par. We are not interested in replacing it with new Kia glass until they rectify the problem. The attached photo is of the big chip. Above the big chip (above the black dots), you can see a few of the pock marks/micro-chips mentioned.

- Kansas City, MO, USA

problem #11

Mar 092021

Telluride

  • miles
My Kia Telluride windshield chipped two months after purchased and the chip spread into a six inch crack immediately. Never had a chance to repair the chip. I was on a regular nyc street when the chip and cracked occurred. I drove less than 1000 feet after noticing the chil when the small chip turned into a large crack.

- Corona, NY, USA

problem #10

Jan 252021

Telluride

  • 20 miles
The Kia Telluride has a serious issue with air flow between second and third rows and on left and right side output flows. It makes it difficult to keep air flow even in the car and with children in the car it requires frequent stops on the side of the road to address the temperature issues or me trying to change it while driving with kids who are too hot or cold and hoping I don't crash. It's a dangerous situation and very inconvenient. Second issue is that I was driving on highway not close to any other cars and I heard a faint noise and it looked like bird poop but when I looked closer I saw a crack in the windshield. I have driven for 22 years and had much harder things hit a window without breaking it - whatever did hit the window which was impossible to hear should not have been able to cause damage. This car has faulty windshield and faulty ventilation system in last two rows.

- Mason, OH, USA

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