10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
133 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #46

Sep 182024

Telluride

  • miles
Sunroof is stuck open. Some plastic has broken off inside the track while simply opening the sunroof. It cannot be closed. The dealer said 'sorry we can't close it. For $4,000 we can replace the entire sunroof". This is a safety issue. I have seen on other forums this happening a lot with this model. The glass can shatter, it can fly off the tracks. This is clearly a mfg issue and not an user issue. It should be recalled or at the very least warrantied.

- Ballwin, MO, USA

problem #45

Sep 042024

Telluride

  • miles
The sunroof will not close. Kia published a technical service bulletin (#319) in July 2023 related to this issue. The plastic wind deflector and track appear to have broken. We are unable to drive the vehicle due to inability to close (electronically or mechanically) the sunroof during any inclement weather.

- Hurst, TX, USA

problem #44

Sep 262024

Telluride

  • miles
The barely used sunroof made a clicking noise, and now will not open or close. It looks askew and now cannot drive in inclement weather. There seem to be many people with this issue when you google it online and deserves a recall. Thanks.

- Chagrin Falls, OH, USA

problem #43

Aug 302024

Telluride

  • miles
I closed the sunroof and heard a noise. The sunroof would not close and looks to have came out of the track. Now it is stuck partially open. I am not able to drive in the rain. I have tried to self diagnose and it looks like the bug deflector broke and caused the sunroof to misalign.

- Leesburg, OH, USA

problem #42

Aug 202024

Telluride

  • miles
I don-??t ever use my sunroof but noticed it was slightly open bc I saw light coming through. I tried to close it and it came off it-??s track on one side. Given that the vehicle has had several recalls having to do with electronic features causing fires, I worry about this issue causing a fire. Also, it-??s unsafe to drive during a storm.

- University City, MO, USA

problem #41

Aug 182024

Telluride

  • miles
We were driving down Hwy 321 going approximately 65 mph and the sunroof just exploded. There were no other vehicles close for it to be hit my a rock. It sounded like a gunshot and glass went everywhere. Very dangerous and scary!

- Denver, NC, USA

problem #40

Jul 112024

Telluride

  • miles
Sunroof jammed open and was unable to be closed. There were no warning lights associated with this issue. I took the sunroof apart and found the bug deflector springs wedged themselves in the sunroof track, causing it to overload itself and break its mechanism.

- Longmont, CO, USA

problem #39

Jul 142024

Telluride

  • miles
The panoramic sunroof hinges on my vehicle snapped and a part of the assembly fell and hit me in the head while I was driving.

- Jacksonville , FL, USA

problem #38

Oct 102022

Telluride

  • miles
The vehicle had approx 10k miles and I simply tried to open the sunroof before leaving my driveway and something snapped. The Sunroof was then stuck in the open position, I could not close it. I called my regular dealership for help as it was under warranty and practically new. The dealership said they are too busy to help me, I have no garage and there was rain in the forecast. I called other dealerships and was able to find one who would take it in for a look. I was told it might take a few days and left the car. After a few days the dealership said they needed to order parts, that the entire sunroof track has to be replaced and it may take weeks. They were able to close the roof and I picked up the car, I had to take it back as wind was coming in as I drove and rain can too. I returned for repairs and issues approx 5 times until it was "repaired". I have not opened the sunroof again since, for fear of additional problems and no longer under warranty as many other Kia Telluride owners who have this issue with the sunroof. Being away from home and it breaking again would be a disaster and having to drive from a secluded area with unpredictable weather can be dangerous.

- Chantilly, VA, USA

problem #37

Jul 112024

Telluride

  • miles
My sunroof hinges cracked and my sunroof will not close

- Jacksonville, FL, USA

problem #36

Jul 062024

Telluride

  • miles
The sunroof wind deflector broke while closing the sunroof while parked. This dislodged the sunroof mechanism from its tracks and prevents the sunroof from closing.

- Lakewood, CO, USA

problem #35

Jun 112024

Telluride

  • miles
I am concerned with the solution to the vehicle recall. After taking care of the recall. You now have to disengage the parking break before driving the vehicle. What damage is happening if you do not do this or what potentially could happen if you do not disengage in the long run. Why was the engine not replaced?

- Pembroke, NC, USA

problem #34

Jun 102024

Telluride

  • miles
Sunroof will not close. Arm malfunctioned. Taken to local dealer and awaiting instructions on further steps.

- Marrero, LA, USA

problem #33

Jun 092024

Telluride

  • miles
Sunroof exploded while driving on the highway.

- New Caney, TX, USA

problem #32

Jun 032024

Telluride

  • miles
Sunroof on Kia Telluride will not close completely. Will begin closing and then will not set down into the closed position.

- Sharpsville, PA, USA

problem #31

Apr 032024

Telluride

  • miles
Windshield cracked sitting in driveway for no reason, nothing that impacted it.

- Alameda, CA, USA

problem #30

Apr 132024

Telluride

  • miles
On Saturday, [XXX], while driving my 2021 Kia Telluride [XXX} from Laredo to San Antonio, Texas, my husband (passenger) and I (driver) heard a loud, explosion-like sound. This made me swerve onto the other traveling lane. Thank God there were no vehicle near us or next to us because it would have been catastrophic. We quickly realized that our sunroof had exploded/shattered as we could hear all the shattered glass being blown away. Luckily, the sliding sunroof panel was closed and no glass went inside our vehicle. These must definitely get investigated since it is a public safety issue. Upon doing research, we learned that there are several other people that have experience this same issue with Kia Tellurides and it-??s windshield/sunroof quality. I note that there was no vehicles near us and we were traveling 75 mph. Kia needs to recall this ASAP before there is a fatality! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Laredo, TX, USA

problem #29

Apr 012024

Telluride

  • miles
We were driving on the highway and the sunroof was partially open in the angle as a wind deflector. When the sunroof made a pop noise and started flapping in the wind, we were so concerned that the sunroof is gonna come flying off and hit a car behind us. We end up taping it down and taking it to Kia of Daytona or they told us it was $5000 to repair, they had said the mechanism that holds the window up a plastic finger broke. Apparently they do not manufacture a quality product for something so crucial as such a sunroof, we were so fearful that the sunroof glass part was gonna fly out. We had to drive from Jacksonville, all the way to Daytona, with a flapping in the wind.

- Palm Coast , FL, USA

problem #28

Aug 012023

Telluride

  • miles
My car was in park and went into reverse with my two kiddos in the car in my driveway. I tried to jump in but the car door knocked me over as the car rolled faster as I was holding my sweet one year old and ended up rolling over my ankle and chest. [XXX] fortunately ended up with a scratch but I ended up with a broken leg and 6 broken ribs, a punctured lung and torn acl. I am lucky to be alive There is a police report I do not have right now and a ton of medical bills INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mt Pleasant , SC, USA

problem #27

Mar 042024

Telluride

  • miles
The sunroof is stuck opened because the wind deflector brackets have broken.

- Mount Holly, NC, USA

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