9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 318 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Returning from a trip, driving through the mountains, I heard a noise on the passenger side window. The next day I noticed a chip spidering. This should not be.
- Moraine, OH, USA
Windshield was hit by a TINY piece of gravel or road debris - so small we didn-??t even see it. It left a ding in the windshield about the size of a pencil point - maybe a couple of millimeters in diameter. Before we could even pull off the road, the grass has cracked about three inches. Within about ten minutes the crack spread another three inches. Within a couple of hours, the crack had traveled both up towards the roof and down towards the hood - approximately two inches in both directions. This is a known problem with Kia windshields since the debut of the 2020.
- Mesa, AZ, USA
The windshield failed spontaneously, overnight while not being driven and not having been impacted by any object. The crack began as about 10 inches long, and has grown to more than two feet long. The windshield requires replacement for safety. The problem has been confirmed by Safelite (which will replace for $1,000, as compared to Kia's $1,600), but has not been inspected by others. There was no warning or any symptom of the problem prior to the failure.
- Atlanta, GA, USA
Chip in front windshield due to a rock quickly became an 12 inch crack.
- Seattle, WA, USA
This incident has happened twice in a short matter of time. While driving a small rock hit the windshield, and then the windshield cracked immediately. This seems to be a major complaint from many owners and I know it was an issue for 2019 and 2020. There are now two cracks spanning across the windshield that obstruct a clear view. This is a major safety issue and it is difficult to get a windshield due to supply issues.
- Auburn, CA, USA
Windshield cracked and quickly spread with no sound or impact. Inspection at dealership reveals a tiny chip along the crack that the dealership says indicates and impact. Windshield seems very fragile as I have had other cars that have suffered more serious impact and not had major cracking issues. Also windshield replacement cost is very high as the dealership claims they need to recalibrate the camera that is use for lane keep assist. The previous years also had windshield issues that were covered by warranty.
- Alameda, CA, USA
The windshield on my vehicle chips and crack easily. It is a common problem among other Kia Tellurides as well.
- Hampton, VA, USA
Windshield cracked while driving starting at drivers side edge under trim propagating left to right across half the windshield. There was no impact from an object; simply stress crack. This has been shown to dealer and confirmed by the glass shop they use as -??no impact-?? crack. It affects safety because it is directly in drivers vision and is blinding when the sun reflects and refracts through the crack. No action taken by dealer to replace the windshield. Seems clear that this is a defect.
- Fremont, IN, USA
Car was parked in the driveway as usual. Next day, went out for evening supermarket run. Foot long crack appears. Check cameras, no one came by and nothing hit it. Awesome.
- Hamburg, NJ, USA
The contact own a 2021 Kia Telluride. The contact stated while the vehicle was parked due to a snow storm however, the next day the contact went to clean off the vehicle and noticed a crack in the front windshield. The contact took the vehicle to route 23 Kia (1 windbeam rd, riverdale, NJ 07457) and was informed that there would be a fee assessed for the repair. The manufacturer was notified of the failure. The failure mileage was 3,500.
- Ringwood, NJ, USA
- Murphy, NC, USA