Went to the carwash and the sunroof exploded

- Humble, TX, USA

Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.

- Trenton, FL, USA

While driving approximately 40mph down straight roadway without anything around, the vehicle has unexpectedly slammed on the brakes. This has happened four times to date (11/13/24 - 12/25/24). During two of the instance's lights flashed on the dashboard and indicated the front right corner sensor of vehicle. During the other two occurrences, lights flashed on the dashboard and indicated the sensor at the rear right corner of vehicle, even though the vehicle was again traveling forward at approx. 40mph. In each case the brakes were unexpectedly applied very hard for several seconds before returning to normal. There were no other vehicles around and no dirt or other obstructions to the sensors. Vehicle was brought into dealer for diagnostics and was told they could not duplicate the concern. I asked the dealership to contact Kia for support and they refused. I then contacted Kia directly asking for assistance in getting this resolved. They responded that they rely on diagnostics from the dealership and only if the dealership can duplicate the issue will anything be done. This is an extremely dangerous drivability issue of which the dealer agrees. But since they have not witnessed it firsthand, no further action is being taken to attempt to find and/or replace whatever part is malfunctioning. In searching the NHTSA website, I see several complaints where individuals have experienced strikingly similar complaints (NHTSA # 11538285, 11485486, 11457515, 11457281, 11589381) with this vehicle.

- Buffalo Grove, IL, USA

Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child-??s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from Kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that Kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lansing, KS, USA

The sunroof glass of the Kia Telluride EXPLODED while driving on the freeway. It sounded like a gun fired off inside the vehicle. NOTHING hit the glass to cause this to happen.

- Ivins, UT, USA

The sunroof in my 2022 Kia Telluride will not slide backwards to be completely open. It will slide about an inch then stop. Yesterday I took it to the local Kia dealership who tried to clean the tracks. They told me that didn-??t work and that I would need to bring it back, leave it all day and pay close to $400 JUST to find the problem. Today I was taking a look again myself and noticed the deflector is broken. The cheap plastic has just broken right off and the piece is laying there lifeless. Because I travel for work, I am no longer under warranty. An estimate just for parts to fix everything is close to $4000! Without labor!! And, I did all of that research in 10 minutes which would have cost me $400 and a whole day without my car if I had done as they wanted. This is outrageous. My car is TWO years old and already things are breaking. I see in forums that this is NOT a new issue. Why isn-??t Kia doing something about this? People don-??t have thousands of dollars to just throw around when we already pay an arm and a leg for the car anyway! I am now stuck with a sunroof that doesn-??t work properly unless Kia will PUT OUT A RECALL!!!!

- Hendersonville, NC, USA

Description of Problem: Component/System: Windshield Failure/Malfunction: The windshield on my 2022 KIA Telluride developed a 6-inch crack that rapidly expanded to approximately 27 inches over the course of one night while the vehicle was parked in my garage. The crack appeared without any visible external impact or cause. Safety Risk: The sudden and significant expansion of the crack compromises the structural integrity of the windshield, posing potential safety risks for the driver and passengers, including impaired visibility and reduced impact protection. Confirmation/Reproduction: While the issue has not yet been confirmed or reproduced by a dealer or independent service center, I have found numerous online complaints from other KIA Telluride owners experiencing similar issues with their windshields cracking without apparent reason or after minor impacts such as small stones. Inspection: The vehicle and component have not been inspected by the manufacturer, police, insurance representatives, or any other parties at this time. Warning Symptoms: There were no warning lamps, messages, or other symptoms prior to the crack-??s appearance.

- Buffalo Groce, IL, USA

I have a 2022 Kia Telluride with 3 "urgent" recalls. Unfortunately, I am in the military and stationed overseas. The local Kia dealer cannot view the recalls in their system. We contacted a Kia dealer in our US home state, and they told us they cannot provide the parts or work to be conducted without the vehicle being in the US. As it stands, we cannot ship the vehicle back to the US when we move as there are recalls on the vehicle. We have an expensive paperweight and no clear path to fix the issues.

- Dulles, VA, USA

Rear windshield spontaneously shattered. Turned on vehicle and shifted from park and as I pulled forward I heard a pop a noticed my whole back windshield just completely shattered. Didn't hit anything or nothing was thrown. Initially looked thought someone may have hit with something or thrown a rock when parked to explain the damage, but security footage does not indicate any such activity and confirmed with police.

- Boulder, CO, USA

The rear sunroof exploded. Just happy the screen was closed or it would have rained glass down on my kids.

- Boone, CO, USA

While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.

- Castle Rock, CO, USA

The sunroof basically exploded and shattered out of nowhere. We were driving on the freeway with no one else around else when we heard a loud POP like we got hit. It was so loud it woke up the 2 kids and the [XXX]. We heard air coming through the closed sunroof and immediately pulled over and got out of the car. When we looked at it, the glass was shattered. Nothing hit us, there was no one around (had just passed through Pueblo CO head to Albuquerque.) The load pop surprised my spouse that was driving which could have caused an accident. The 2yr old car set was situated in the middle seat which was right under the sunroof. The glass could have gotten into all our eyes or cut us. I called the extended Warranty and it does not cover broken glass. He said he heard of this happening before. I did a quick search online and it seems like it-??s happened to many people. The sunroof just exploding for no reason. Will have to go through insurance to get it fixed. I added pictures (I couldn-??t really reach to get the whole view) we have duct tape on it now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Albuquerque , NM, USA

I took the car to the selling dealer for an oil change and two recalls. When i picked the car up I was told requested work was performed. I was also told they updated the radio. I did not request this and It was not mentioned prior to receiving the car. The safety issue; practically all systems connected to "Kia Connect" have changed. This is a major safety issue and distraction. 1. The screen intermittently does not turn on or is slow to respond when the car is started. 2. The touch screen sensitivity has changed. Doesn't always respond to commands requiring several attempts. 3.The entire on-screen radio format layout has changed from horizontal to vertical. 3.The GPS has added unnecessary commands 4. The voice activated phone commands have changed with additional unnecessary commands required to complete a call. The phone Bluetooth system, unknown to me, now switches to my wife's phone when I get out of the car and return, preventing me from making or receiving hands free calls while driving the car, defeating the whole purpose of a hands free system. Having sold car phones in the eighties, and being one of the first to have hands free in my car, I feel I know the systems better than most. Entire Bluetooth voice command and on screen displays have changed. On a recent trip on [XXX] in Chester, Pa there was debris blocking one lane of the three lane road. I attempted to notify PA State Police, When I said "Call Police" it displayed a number of 911 related phone numbers associated with 911 on the right portion of the screen from which I was required to respond to. Prior to this update the system would simply call "911" as programmed by me. Another distraction when attempting to making an emergency call. The car is over two years old with 51,000 miles. Obviously I have become familiar with all the systems in this time. I called "Kia Connect" which representative basically told me that was the change and to live with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

- Bensalem, PA, USA

Cross bar key covers keep coming loose and flapping around while driving. They do not stay engaged. I note this was an issue in 2020 models. Please require another technical service bulletin requiring them to fix this. It is dangerous if it flies off while driving and hits other vehicles.

- Abingdon, MD, USA

Driving home on highway moving 50-60 mph when suddenly loud noise from roof of vehicle, pulled over and found sun roof glass blown out and appearing like it blew upward, sun roof was in closed mode at time

- Bush, LA, USA

Front sunroof spontaneously exploded

- Atlanta, GA, USA

The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.

- Anaheim, CA, USA

Driving on highway in Dallas in high heat with no cars in front of me. Nothing appeared to hit Windshield or fly up but windshield cracked at very edge of drivers side and cracked at least 12 inches across within 5-10 minutes.

- Celina, TX, USA

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd.?https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence?was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.

- Sandy, UT, USA

This is the 3rd time my 2022 Telluride windshield will have to be replaced because of a crack from a small pebble on freeway. There is a defect of the windshield being thinner than most brands. There should be a recall to replace the windshield with a proper thickness one that doesn't crack so easily causing dangerous driving.

- Chino, CA, USA