I took the car to the selling dealer for an oil change and two recalls. When i picked the car up I was told requested work was performed. I was also told they updated the radio. I did not request this and It was not mentioned prior to receiving the car. The safety issue; practically all systems connected to "Kia Connect" have changed. This is a major safety issue and distraction. 1. The screen intermittently does not turn on or is slow to respond when the car is started. 2. The touch screen sensitivity has changed. Doesn't always respond to commands requiring several attempts. 3.The entire on-screen radio format layout has changed from horizontal to vertical. 3.The GPS has added unnecessary commands 4. The voice activated phone commands have changed with additional unnecessary commands required to complete a call. The phone Bluetooth system, unknown to me, now switches to my wife's phone when I get out of the car and return, preventing me from making or receiving hands free calls while driving the car, defeating the whole purpose of a hands free system. Having sold car phones in the eighties, and being one of the first to have hands free in my car, I feel I know the systems better than most. Entire Bluetooth voice command and on screen displays have changed. On a recent trip on [XXX] in Chester, Pa there was debris blocking one lane of the three lane road. I attempted to notify PA State Police, When I said "Call Police" it displayed a number of 911 related phone numbers associated with 911 on the right portion of the screen from which I was required to respond to. Prior to this update the system would simply call "911" as programmed by me. Another distraction when attempting to making an emergency call. The car is over two years old with 51,000 miles. Obviously I have become familiar with all the systems in this time. I called "Kia Connect" which representative basically told me that was the change and to live with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

- Bensalem, PA, USA

Cross bar key covers keep coming loose and flapping around while driving. They do not stay engaged. I note this was an issue in 2020 models. Please require another technical service bulletin requiring them to fix this. It is dangerous if it flies off while driving and hits other vehicles.

- Abingdon, MD, USA

Driving home on highway moving 50-60 mph when suddenly loud noise from roof of vehicle, pulled over and found sun roof glass blown out and appearing like it blew upward, sun roof was in closed mode at time

- Bush, LA, USA

Front sunroof spontaneously exploded

- Atlanta, GA, USA

The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.

- Anaheim, CA, USA

Driving on highway in Dallas in high heat with no cars in front of me. Nothing appeared to hit Windshield or fly up but windshield cracked at very edge of drivers side and cracked at least 12 inches across within 5-10 minutes.

- Celina, TX, USA

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd.?https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence?was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.

- Sandy, UT, USA

This is the 3rd time my 2022 Telluride windshield will have to be replaced because of a crack from a small pebble on freeway. There is a defect of the windshield being thinner than most brands. There should be a recall to replace the windshield with a proper thickness one that doesn't crack so easily causing dangerous driving.

- Chino, CA, USA

The car smells like vinegar when it-??s first turned on. I believe it-??s something to do with the air conditioner.

- St. Louis , MO, USA

While driving in August 2022 some normal road dust or sand hit my car and chipped my windshield in several places. I called my ResistAll company and they sent a guy out in September 2022 and he said he couldn-??t repair it because it wasn-??t -??bad enough-?? Do not have a good picture. In March 2023, I was passing a vehicle going the same direction on the interstate and a small rock hit my windshield and instantly cracked it 6+ inches. I again contacted the ResistAll company and they informed me they couldn-??t help because the crack was over 6 inches already, which it was instantly. Picture directly after incident attached. Red circle is where the rock hit. I, like many others, believe the windshields being installed on brand new Tellurides are defective and should be replaced at the manufacturers expense. Not to mention the ResistAll package the dealership insisted I purchase is pointless. Lessons learned but I-??d hope to recoup some of that money back as well. In addition to my windshield, the finish on the trim on my windows is coming off so very discolored and looks terrible. They look like water spots but are not. Picture attached.

- Shawnee, KS, USA

The vehicle is available for inspection. The vehicle windshield just cracked while the vehicle was parked in a driveway. Something must be defective in the manufacturing process. Windshield that just crack for no reason can cause safety concerns while driving for the passengers and other vehicles. The car was not being driven but simply the windshield cracked. We have not yet got it inspected by the dealer or other party/agency. The issue has not been recreated yet. Since it was parked it is unknown if any indicator lights or other warning occurred. This happened in the City of Orange California July 1, 2023. I would like a response from your agency about if others have reported this problem because Kia Motors was not very helpful. Where else can I get information about this issue" What else should we do" Please help.

- Newport Beach, CA, USA

These windshields are paper-thin. Numerous cracks.

- Colorado Springs, CO, USA

Windshield cracked unexpectedly.

- La Quinta, CA, USA

Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.

- Ashburn, VA, USA

Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.

- Kennesaw, GA, USA

A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn-??t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn-??t seem very safe and seems like the glass wouldn-??t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.

- Gilbert, AZ, USA

Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.

- Virginia Beach, VA, USA

Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.

- Raleigh, NC, USA

Driving on the freeway and my sunroof window exploded. It was mid thirty degrees, so the sunroof window was not in use. There was no traffic on the freeway or overpasses, No cars directly in front. We were startled and looked around and heard the noise of broken glass above us. I am planning on taking it into the dealer on Monday. No warning lights or sounds were seen or heard.

- Plainfield, IL, USA

After a short trip to the neighborhood with my toddler son in his car seat, I parked my 2022 Kia Telluride and turned off the engine, got out of the car and took my son out of his car seat. While I was trying to collect my items to get to our home, (my toddler standing waiting for me next to the driver door of the car) the car started to move backwards making a very loud noise. I was stuck in between the driver door but luckily I run with car till it came to a full stop after hitting my neighbor-??s mail box. The car is only 6 mths old with about 6500 miles. The car was towed the dealerships (Capital Kia) where we bought the car from and is being examined for default.

- Columbus, OH, USA