Gauge cluster is completely black. I am unable to tell the speed I am going, see how much gas I have or use features like the blind spot detection.

- Point Pleasant, NJ, USA

Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.

- Virginia Beach, VA, USA

When I parked my vehicle I had a little less than half a tank of gas. I started my vehicle again 2 hours later and a low fuel warning appeared. I immediately looked at the instrument panel confused and the fuel gauge had no illumination as if the tank was completely empty and miles to empty showed 121. I turned off the vehicle, waited a minute and turned it back on. Again, the low fuel warning appeared, no illumination on the fuel gauge and this time the miles to empty was a dash line. I parked the vehicle nervous to drive it anywhere in this condition. I checked it again in a couple of hours with the same result. I put 1 liter of gas in the tank and the errors disappeared and the fuel gauge now shows half tank and 140 miles to empty. There is definitely something wrong somewhere.

- Sumter, SC, USA

Kia has failed to remedy this in a timely manner. From the day I called to schedule when I received recall, appt was 3 weeks out. Kia then cancelled the appt and when I asked why they said they needed VIN to order part which I provided and they rescheduled the appt. I showed up for appt and they said they needed to look at car for which part (which they were to order a week prior when I provided vin and recall info). Stated it would be a week and they-??d have the part and it fixed. Now are saying they have no clue when they can get us in and are not telling us if they have the part or not. This is our only vehicle and cannot drive it as it states it can catch on fire parked or while driving. I have two small children, one with medical needs. We need our vehicle and when I explained this to Kia Diehl in hermitage the manager laughed in my face. Every time I call it-??s a different story. Kia is refusing to fix in a timely manner or provided rentals. I am making my car payment on a brand new 2024 vehicle that I cannot drive without reimbursement or able to receive service for a vehicle that can catch on fire. We have contacted the Kia Diehl parts 3x with no returned call on an update on when the part will be in. We were told today even if they had the part they have no upcoming appts open to fix it.

- Hermitage, PA, USA

Instrument cluster went black. No sensors when changing lanes can't tell MPH, fuel levels. Car said I was driving the wrong direction.

- Gaithersburg, MD, USA

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.

- Marietta, GA, USA

Dashboard not illuminating when car is turned on. I am able to drive the car without knowing what speed the car is going or how much fuel is remaining. I drove the car two hours turned it off prior to this issue. No warning lights were shown in the previous drive.

- Clayton, NC, USA

The electronic instrument panel stopped working suddenly. I am unable to see important gauges including speed, gas in the tank, etc...

- Cincinnati, OH, USA

Upon starting car, display control cluster was black. No visibility of speedometer, turn signals, or any other vehicle control are visible. Restarting vehicle did not correct issue.

- Kenosha, WI, USA

I took delivery of my new Telluride on 9/27/2023. On 11/22/2023 I started getting a warning message on my dashboard that my battery was discharging due to external electrical devices. There was nothing on in the vehicle, nor was there anything plugged into the vehicle. This message would come up after the vehicle had been sitting for a number of hours.This message came on on 4 or 5 different occasions. Then on 11/29/2023 my entire dashboard went blank. Nothing would show on it, not even the speedometer. The car was running, and everything else was working fine. I called the dealership where I bought the vehicle and I was able to get it in that day. I picked up the vehicle the next day. It was some sort of computer problem and they were able to fix it quickly. What makes me most irritated is it happened when my vehicle was less than 2 months old. And my son and daughter-in-law also bought a Telluride at the same time as I did, and they just had to bring it in to the dealership for the exact same issue. Two out of two vehicles with that same issue is scary, and very frustrating that we spend that much money on a vehicle and it has these types of computer problems before they are even a year old. Including the safety recall that has been issued for the vehicle, another computer problem.

- Otsego, MN, USA

The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.

- Cortland, NY, USA

All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, and the random 1 window that decides to not roll up automatically will work by holding the button up manually and then resetting it by continuing to hold up while the window is all the up for 3-5 seconds. This fixes it temporarily until the next time. I can not recreate the problem, if I use the key fob and hold the unlock bottom to open all 4 windows, sometimes 3 out of the 4 windows will open and the last one has to be manually reset. The dealership looked at it and reset the window they mentioned, the problem still exists. Could go without an issue for a few days or multiple times a day and it's any of the 4 windows at any time.

- Virginia Beach, VA, USA

While driving the digital instrument panel has gone completely black and nothing is showing. In turn making it dangerous as I have no idea how fast I am going, how much gas in the car, etc. The radio side is fine but its just where your old school odometers etc use to be, back when the world wasn't all digital. I have called and they acted like its the first time they have heard about it, but it seems to be an issue when researching online. From 2022 all the way up to now. I am taking the car in today but wanted to report this as this issue is still an issue with the Kia Telluride.

- Cortland, OH, USA

The hold display went black, stop vehicle turn off car and restart everything came back up. Had to go back into the control settings to turn on radio& lost all stations that was saved also lost all my saved place on navigation system. A few days late try to start the car it wouldn-??t start by pushing the start button, it said I had to use my key Bob to push the start button to start it. Then it started

- Ormond Beach , FL, USA

I purchased my 2024 Kia LX AWD Telluride on 2/29/24, it had approximately 2,100 miles when my cluster screen went black. This occurred on 5/25/24 without warning. I went to turn my truck on and was unable to read the speedometer, RPM, gas gauge, mileage, and engine temperature. The blindspots warning, or other safety warnings were not working properly. When using the navigation system it wouldn't work properly. It seemed as though it was confused on the direction I was going. I called the dealership where I purchased the vehicle and they were able to get me in for a service repair in 1.5 weeks. Dropped my vehicle off and came back for it a couple hours later. They mentioned the electrical was fine, and could have been that it was loose, and a bump in the road could have caused it. Although, the screen didn't go out while I was driving. They also fixed other items that it has recalls for, such as, radiator cover, and ABS. I was not charged for any of these repairs/services. The dealership was very friendly and responsive.

- Orland Park, IL, USA

When I was sitting in my vehicle with the car running, the entire electronic dashboard (panoramic and front view dash) went completely dark. The car was still running but the vehicle did not have any information on display.

- Saint Augustine, FL, USA

The display in front of the steering wheel when out yesterday. It is completely black. We have only had the vehicle for three months. There is no way to know what speed you are driving, how much fuel you have, see any warnings or anything! The KIA dealer said they can check out the problem next Wednesday, April 3, which is one week from when the problem occurred. This is a major hazard to not know your speed or be able to receive any warnings.

- Bossier City, LA, USA

The instrument panel in front of the driver is black. I-??m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it-??s not working.

- Avon, OH, USA

Digital dash that displays speed, ROM etc is blank

- Fort Mill, SC, USA

The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning. Due to the failure, the contact could not view the gear position, speedometer, odometer, and several other safety-related features. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,600.

- Studio City, CA, USA