The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.

- Mayville, ND, USA

Dashboard not illuminating when car is turned on. I am able to drive the car without knowing what speed the car is going or how much fuel is remaining. I drove the car two hours turned it off prior to this issue. No warning lights were shown in the previous drive.

- Clayton, NC, USA

The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.

- Cortland, NY, USA

The contact owns a 2024 Kia Telluride. The contact stated while driving at approximately 25 MPH with the Snow Mode activated, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the accelerator pedal failure only occurred while driving with the Snow Mode feature activated. No warning light was illuminated. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact stated that the vehicle remained with the local dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 450.

- Webster Groves, MO, USA

The instrument panel in front of the driver is black. I-??m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it-??s not working.

- Avon, OH, USA

The contact owns a 2024 Kia Telluride. The contact stated that while driving at 5 MPH, the contact enabled the snow traction feature. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,201.

- Draper, UT, USA