10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Water ingress on the passenger side from the Windshield, could result in visibility issues and electronics failure as already noted in the bulletin - https://static.nhtsa.gov/odi/tsbs/2018/MC-10152016-9999.pdf I was in a car wash when suddenly I noticed the water ingress and Land Rover of Bethesda is not going to take care of the issue even after the Bulletin detail was shared with them
- Frederick, MD, USA
The windshield failed allowing rain water to pool in the floorboards of the vehicle. The electronics were destroyed, the damage done was well above $20,000. Land Rover didn-€™t take any responsibility as it was 40 days outside of warranty. The car had less than 40,000 miles on it. Likely my insurance kicked in and declared the vehicle a total loss.
- Livermore , CA, USA
I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that entered the dashboard, center console, and overhead electrical. Reviewing my own service records I can see electrical problems occurred on the vehicle with notes to "let it dry out". The final time this happened was just outside of manufacturer's warranty still within the CPO period, we were told it was no longer covered even though this has never been solved. Dealer stated they've never seen this much water come in, we have significant staining and electrical concerns for which LRNA show no concern or remorse. I am uncomfortable being put in a position to sell this car knowing what happened and the potential repair costs (10k+ for significant electrical work) plus the safety concerns of failure. My car has been at the dealer for almost 20 days now with no loaner and no activity on my case. I have spoken to my case worker only twice, once when I opened it and once when she finally answered one of my calls 10 days later. I call every day to ask for updates, the dealer reaches out on my behalf and still no progress has been made. No loaners have been offered, 10 days in I was told I would need to wait another 10 days, plus the dealer indicated at least 3 days to order the windshield (at least 23 days total at the dealership). I believe water entering a vehicle like it did and coming into contact with electrical systems poses a significant threat to the operability and safety of the vehicle with LRNA showing no regard for the situation, happily letting myself or someone else get "stuck" with this problem and the potential failure assocaited with it.
- Birmingham, MI, USA
2017 Land Rover Discovery hse, major water leak from the upper corner, passenger side of the car. The leak happens when it rains or snows (both standing still or in motion). The water so far has touched the A-pillar airbag, the safety cameras on the windshield and other electrical wiring. Additionally the water finds its way to the carpeting on the floor. In one occasion today (1/8/2020) water spilled into my head from right above the rear-view mirror while I was taking an exit ramp. This got me distracted for a couple of seconds, almost running off the road. Land Rover is aware of the issue, however they wait for the customer to report the problem before they do anything about it. It seems that the owners have been experiencing this issue as early as late 2017 (based on internet blogs). It also seems that there is a flaw with the early production models, requiring Land Rover to replace the entire windshield to resolve the issue, however after over 50 days of reporting the issue, Land Rover has failed to provide the replacement part. As a consumer I believe this is a major safety issue, mainly because it can cause electrical shortage with safety components, in addition to distracting the driver due to unexpected water drop while operating the car.
- Rockville, MD, USA
- Owings Mills, MD, USA