Rain water leaks into passenger compartment through the top of the windshield.

- Cerritos, CA, USA

Windshield leak leads to unknown amount of water egress before the leak is visible inside the vehicle. This leads to electrical damage and loss of vital controls in vehicle.

- Port Jefferson, NY, USA

My vehicle's windshield has been replaced by Land Rover due to a NHTSA recall in 2018/2019. The windshield was replaced by a Land Rover dealer in San Diego as soon as I was informed of the safety failure. However, I recently began to get water inside the vehicle and the same issue is happening again, even though Land Rover replaced the windshield at its San Diego dealership. I originally thought the sunroof was leaking but upon taking it to a mechanic who specializes in sunroof repairs, we both determined that the windshield has failed again, creating a safety hazard. According to the mechanic, this is most likely because the dealer did not install a new windshield with primer for the urethane caulking that holds the windshield in place, creating both a safety problem as well as a problem with water entering the cabin.

- Guntersville, AL, USA

I was completely stopped at a red light. I have just left work and was 2 miles down the street. My rear window completely exploded. Glass flew everywhere. The noise was so loud that it caused ear pain. I have requested a complete inspection from the dealership along with a review of the EDR system and SDR. This happened on Wednesday 3/15. I am concerned this was electrical given the car had only been turned on for 3 minutes and i was at a complete stop with ZERO impact. I am concerned for this to happen again with my children in the car or for the possibility of a short circuit affecting the airbags, additional window, breaks, anything else. I have submitted videos and photos to the dealership to review and as you can see the points are at the electrical boxes on the left and right side of the window. I would like this reviewed for safety concerns.

- Mason, OH, USA

Front windshield has a leak for the second time. The first time it was replaced a year ago, and now the leak is in the top of the windshield frame causing water to leak onto the dash and also on to infotainment screen from the rear view mirror above. Loss and failure of electrical components is a real consternation in regard to this issue. Apparently this is an ongoing manufacturer production failure, with many complaints from owners of this vehicle across the internet. The service mgr. at the dealership informed me that I need to pay $650 to have the windshield replaced. I feel that this issue is the responsibility of Land Rover and has to be resolved with a recall. Please let me know if there is any help available in this regard. Thank you Jack Fromberg

- Owings Mills, MD, USA

Water ingress on the passenger side from the Windshield, could result in visibility issues and electronics failure as already noted in the bulletin - https://static.nhtsa.gov/odi/tsbs/2018/MC-10152016-9999.pdf I was in a car wash when suddenly I noticed the water ingress and Land Rover of Bethesda is not going to take care of the issue even after the Bulletin detail was shared with them

- Frederick, MD, USA

The windshield failed allowing rain water to pool in the floorboards of the vehicle. The electronics were destroyed, the damage done was well above $20,000. Land Rover didn-??t take any responsibility as it was 40 days outside of warranty. The car had less than 40,000 miles on it. Likely my insurance kicked in and declared the vehicle a total loss.

- Livermore , CA, USA

I have a 2017 Land Rover Discovery with multiple episodes of significant water leakage problems due to a known windshield seal issue on the model as identified by the dealer. During the warranty the windshield and seal were replaced and would then fail twice, on the 2nd occurrence I instructed to the dealer to notate my account with concerns about electrical issues due to the amount of water that entered the dashboard, center console, and overhead electrical. Reviewing my own service records I can see electrical problems occurred on the vehicle with notes to "let it dry out". The final time this happened was just outside of manufacturer's warranty still within the CPO period, we were told it was no longer covered even though this has never been solved. Dealer stated they've never seen this much water come in, we have significant staining and electrical concerns for which LRNA show no concern or remorse. I am uncomfortable being put in a position to sell this car knowing what happened and the potential repair costs (10k+ for significant electrical work) plus the safety concerns of failure. My car has been at the dealer for almost 20 days now with no loaner and no activity on my case. I have spoken to my case worker only twice, once when I opened it and once when she finally answered one of my calls 10 days later. I call every day to ask for updates, the dealer reaches out on my behalf and still no progress has been made. No loaners have been offered, 10 days in I was told I would need to wait another 10 days, plus the dealer indicated at least 3 days to order the windshield (at least 23 days total at the dealership). I believe water entering a vehicle like it did and coming into contact with electrical systems poses a significant threat to the operability and safety of the vehicle with LRNA showing no regard for the situation, happily letting myself or someone else get "stuck" with this problem and the potential failure assocaited with it.

- Birmingham, MI, USA

2017 Land Rover Discovery hse, major water leak from the upper corner, passenger side of the car. The leak happens when it rains or snows (both standing still or in motion). The water so far has touched the A-pillar airbag, the safety cameras on the windshield and other electrical wiring. Additionally the water finds its way to the carpeting on the floor. In one occasion today (1/8/2020) water spilled into my head from right above the rear-view mirror while I was taking an exit ramp. This got me distracted for a couple of seconds, almost running off the road. Land Rover is aware of the issue, however they wait for the customer to report the problem before they do anything about it. It seems that the owners have been experiencing this issue as early as late 2017 (based on internet blogs). It also seems that there is a flaw with the early production models, requiring Land Rover to replace the entire windshield to resolve the issue, however after over 50 days of reporting the issue, Land Rover has failed to provide the replacement part. As a consumer I believe this is a major safety issue, mainly because it can cause electrical shortage with safety components, in addition to distracting the driver due to unexpected water drop while operating the car.

- Rockville, MD, USA