10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
To whom it may concern, I am writing to file a complaint about a serious defect in my Land Rover Discovery vehicle. The defect is a roof leakage near the windshield where it attaches to the body. This causes water to seep into the interior of the car and damage the electrical components. The service technician at the dealership informed me that they need to break the windshield in order to fix the leak and then replace the windshield. The estimate for this repair was around $3,500, which is unacceptable for a relatively new vehicle. I bought this pre-inspected vehicle in mid-2022 from the Land Rover dealership. I have learned from online sources that this is a common problem with many Land Rover vehicles, and that it poses a safety hazard as well as a financial burden for the owners. I request that you investigate this issue and issue a recall for all affected vehicles. I also request that you reimburse me for the cost of the repair or provide me with a replacement vehicle. I appreciate your attention to this matter and hope to hear from you soon. Online sources of other people complaining same problem [XXX] [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Redmond, WA, USA
July 2023 Jaguar LandRover of Sarasota serviced LandRover Discovery 2018 and checked for defect described in campaign no. 23V393 recall no. N 798. I was told my Discovery did not have the defect. One week later I was driving 40mph with my 12 year old autistic son in the back passenger seat when the door flew open. Fortunately, my son did not fall out of the car and we were not hit by oncoming traffic. The car needed to be towed and over a week later the dealership advised they have no part to repair the car, no loaner to offer me and no explanation as to why my car was checked for the defect in July apparently finding nothing, only to be put in a very dangerous position a week later. As an add on issue, my front passenger window will not roll up. This happened to the window on my driver side last year and was told the window motor needed to be replaced. Now the window on the passenger side stopped working. Is it possible water leaking into the door is eroding the electrical window motor stopping it from working. Can the passenger door lock and the window motor issue be connected? On four separate occasions trim on my Discovery have fallen off in the carwash. I was charged for parts and labor even though it did not seem normal for parts to literally fall off my car from being washed. I would like to be compensated for parts I had to purchase as well as the window being repaired at no cost. At the very least I expected a loaner vehicle, was told there were zero loaners available and have gone 8 days without transportation and secondly I would like to know how it is possible for the car to be checked for recall defect and told the car was safe and defect free.
- Bradenton , FL, USA
leaking water into the interior through headliner. researched online and multiple land rover discovery owners are having the same issues. Extremely dangerous while driving.
- Yonkers , NY, USA
- Springfield, MO, USA