Turbo failure

- Round Lake, IL, USA

I received my vehicle back from a technician at Pep Boys following a test drive aimed at further evaluating the need for an alignment while in operation. The technician subsequently advised me that my vehicle required new tires and an alignment. However, my vehicle entered a reduced-power mode after driving approximately two miles. Consequently, the vehicle was subsequently towed back to Pep Boys. Despite the efforts of multiple Pep Boys technicians, the root cause of the issue remained elusive. In recognition of their initial involvement, Pep Boys arranged for the vehicle to be transported to the nearest Land Rover service center. Approximately twenty days later, Land Rover's assessment revealed that the timing chain had fractured. Land Rover confirmed that the timing chain was the sole component that had suffered damage. In response, I elected to have my vehicle towed to a more highly-rated automotive facility accredited by the Better Business Bureau, where a thorough inspection determined that the vehicle necessitated a new engine. This assessment also raised concerns that the timing chain had prematurely failed or that Land Rover technicians may have deliberately manipulated the timing chain to inflate repair costs. It is noteworthy that no engine warning lights were illuminated throughout this ordeal, the vehicle received punctual and high-grade oil changes, and there were no discernible knocking sounds. It is imperative to underscore that the vehicle was returned to me in a running condition following the service performed by the Pep Boys technician. Given these circumstances, it is evident that the timing chain issue remains unresolved, and I believe that Land Rover should assume full responsibility for the necessary repairs.

- Oklahoma City, OK, USA

Intake Camshaft Variable Cam Timing Actuator failed while driving. Vehicle engine stopped running, I had to make an emergency stop on the freeway. Vehicle had a check engine light on when stopped. Vehicle was inspected at an independent shop and it was determined that the Intake Camshaft Variable Cam Timing Actuator failed and needed to be replaced along with the associated cam drive components.

- Bountiful, UT, USA

I (for the first time) have experienced a broken timing chain on a 80000 km (49000 mile) well maintained engine. I think that there was a recall on Land Rover timing chains for the 2011 to 2014 models; however, I have a 2015 Discovery Sport. After calling the Land Rover dealership here in Windsor, Ontario, they had told me that -??things happen-?? and it's not covered. If a customer does their part (ie. changes oil), and a relatively new engine falls apart internally (out of the customers control), this is a reliability issue. If I maintain my brakes by changing pads and rotors but the hydraulics fail and I kill someone or die -??things happen-??? Fortunately, I had the timing chain snap just after making a left turn across 2 oncoming lanes of traffic. If it had broken during the turn, maybe I wouldn't be around/able to bring attention to this. No dash lights had come on to indicate there was an issue with the car prior to the breakdown. There are hundreds of posts about these timing chains online where I and several others were put at potential risk...then left to pay out of pocket to fix an issue that is most likely not ours. Hopefully this gets to as many people as possible and avoids a future accident.

- Windsor, MI, USA

I need assistance in getting my vehicle recalled. Back in March the engine light came on and the dealer said they reset the code and made a repair to the engine. Last month the engine light came on again and I had to have the car towed to the dealer because I could not go in reverse. The dealer is now telling me I need a new transmission which cost $11,000. The car is only 4 years old. Attached is the report the dealer wrote up also it looks like there was a recall on the car but my VIN is not included in the recall. My vehicle is still like a new car other than this light on. The dealer is telling me if I drive it the transmission can go up at any time. I paid $56,000 for this vehicle back in 2015. The dealer gave me an appraised amount of the car this week and telling me they can only offer me $17,000. The car has less than 65,000 miles on it. I have googled to see if there were other customers having this same problem and they are a lot of owners experiencing this same problem. The dealer is trying to get me to purchase a new car. I worked extremely hard to pay this car off. I am in no position to obtain a new monthly payment. I need my vehicle for work. My job requires me to travel and without my car I could possibly loose my job. I would like to have someone investigate this matter at your earliest. I will also be sending this compliant to congress and every television to get some assistance. I would really appreciate any assistance in this matter as soon as possible.

- Rosedale, MD, USA

Engine light repeatedly comes on intermittantly despite multiple attempts to repair by dealership and address error codes over a period of over 2 years and over 20,000 miles (many occurrences between 10K and 31K miles). Dealer manager indicated he would file claim with documentation to Land Rover, but he has not returned calls the past 3 weeks.

- Carmel Valley, CA, USA