5.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was driving speed limit and moving with traffic on major city road when battery light came on and car completely shut off. Was able to move to the right side of the road but still in the middle of oncoming traffic during rush hour. Car immediately went into park and could not move or turn on. Got a note on the dash that system was shutting down. Car had just been serviced 4 month prior.
- Atlanta, GA, USA
I was driving from westchester county, NY to long island via I-695 heading toward the throgs neck bridge on 12/12/18. I was in the left lane just before the last exit before the bridge when my dashboard went dark, the red battery light (below the speedometer) came on, I lost power and steering. Luckily a small shoulder opened up and I was able to tug the wheel left to get into the shoulder before my car completely rolled to a stop. I avoided a crash but it was luck. I had to be towed off the highway and back to the dealer. Clearly this was no battery issue (as driving recharges a batter). The dealer's service center diagnosed it as a disconnected vacuum line. The repair notes indicate that it was reconnected using a "zip tie." When I inquired about whether that was the appropriate fix, the dealer sent me lr's technical service bulletin describing the repair for a certain range of vins, including mine. The zip tie is the last step - the bulletin also says the locking ring needs to be discarded and a new one installed. The dealer still has not confirmed with me (2 days later) that they did this. In any event, this is more than a technical service issue; this could be a life or death issue that warrants a recall for affected vehicles.
- Mount Kisco, NY, USA
- West Haven, UT, USA