5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased this vehicle 5 weeks ago. I have already made 2 payments on it. In those 5 weeks, I was able to drive my vehicle in satisfactory condition for about a week. While driving the vehicle in the second week, I experienced power failure and I called the dealership. I was told that I probably had "bad gas" and that if it did not conitinue to lose power, I would be all right. The problems shortly ended after about 10 miles, so I continued. That same week, I got an alert from the car's computer that told me to contact the dealership immediately. I did so and the dealership picked up the vehicle. It was returned after 3 days and I was told the only problem was that the gas cap was not put on tightly enough. The first of the next week, I was on my way out of town, and experienced the same loss of power. I drove it immediately to the dealership and after waiting an hour, was told it would take about 2 hours to fix the problem- a vaccum leak. When I did not receive the car back 2 business days later (after multiple calls to the dealership), I was told the engine had a noise and they did not know how to fix it. Now I am being told they are bringing in a specialist and hope to have it back to me in a few days-"it will take several more days, but we think it can be fixed." They have now had my vehicle for a week and half for this last problem- and do not forsee getting it back this week. I do not think that a $53,000 brand new vehicle should be experiencing these kinds of mechanical problems.
- Panam City Bch, FL, USA
- Rio Rancho, NM, USA