8.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,837 miles

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problem #2

Oct 232023

Range Rover

  • miles
The front suspension knuckle has developed a significant crack at the top where a ball joint attaches. This crack will result in a catastrophic failure of the knuckle as has been experienced by many owners of this type of vehicle. (see [XXX] ). This has resulted in serious accidents even at low speed. I found this issue on my vehicle during a routine check before a road trip. the crack is such that this will fail at any moment. I am entering this case BEFORE i have a serious accident, and will have to get the vehicle repaired at my cost given that the manufacturer will not recognize this issue. The manufacturer has issued a safety recall in the United Kingdom and Canada but NOT in the USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Santa Monica, CA, USA

problem #1

Nov 252014

Range Rover 4-cyl

  • 5,674 miles
I purchased my new veh in may of 2014. From that time until November, my veh drove/shifted smooth. I took my veh in for its 1st service on Nov. 25th, 2014 and at that time they performed a tcm software update. Since leaving with my veh, I noticed it drove completely different. It shifted hard, clunked into gear & no longer drives like a premium, new vehicle. I advised my service advisor [xxx] a few days later. At that time he scheduled an apt to bring in & check it out. I arrived for my apt on Dec 16th, had the service advisor drive with me so I could show him what I was experiencing. The next day I received a phone call that my veh was "ready to be picked up". I asked "does that mean it is fixed?" he replied, "at this time, we & Land Rover are aware of your concern, but unfortunately, there is no remedy/fix at this time." They told me they would contact me when there was a known fix/repair. I picked my veh up, & since then, it drives even worse. I explained to the service dept that even though they say it is "safe to drive", that I do no feel safe driving it. In the mornings, the shifts are so violent that I feel like I am doing further damage to my drivetrain/suspension components. I have reached out to Land Rover North America (rep:[xxx]: 800.452.4827 ext. [xxx]0) several times, he states the same thing, "Land Rover is aware of the transmission problem, but there is no known fix at this time". in my opinion, this vehicle is classified as a "lemon" because I cannot operate it with my children in the car & feel safe, & the dealership/car manufacturer does not have a remedy/fix nor can they tell me when it will be available. (I have been dealing with this issue now for almost 2 months & think the time frame I have been patiently waiting for is more than reasonable, which is why I am proceeding now with further action). Thank you for your time! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pawleys Island, SC, USA