3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,427 miles

About These NHTSA Complaints:

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problem #3

Dec 072019

Range Rover Evoque

  • 73,000 miles
I was driving the speed limit of 70 mph, when both headlights suddenly went out. I had a mechanic evaluate it. He found 4 engine codes & 3 other codes (1 a low beam headlamp code) & advised there was a problem Land Rover had to evaluate. I called cape fear Land Rover in wilmington, nc as the extended warranty still applied, explained the issue. The next day I was told the bulbs had blown was not a warranty issue. I asked how both went out simultaneously, & if all codes were repaired. I was told "both bulbs blow simultaneously all the time" I again asked if all codes had been repaired, I was told "there aren't any other codes." I advised I had a picture of the codes on my phone. I was then told "oh, I'll call you back." I heard nothing until I called the next day to check on my car. At that time I was told of a known issue with a faulty wiring harness causing both lights to blow, but the repair part was no longer made, & my only option was to replace the bulbs each time they blow. I expressed my concern for the safety of me & my family. I was told "I'll check on it & call you back." The next day after hearing nothing, I again called. I was told the wiring harness was no longer made & the entire headlight assembly had to be replaced but would be covered by the warranty. Today the dealer is saying the warranty does not cover "illumination" & I would have to pay $1100 to fix the issue. The warranty company says they don't cover headlights or bulbs, but the dealer needs to resubmit as an electrical issue and it would be covered. The lr dealer says they called to resubmit and was denied, the warranty co. States the dealer never called back. The dealer still has my car, I still have no headlights, and the safety of myself and my family are at great risk as we never know when the lights are going to blow. This is a known issue, and Land Rover refuses to correct it.

- Sneads Ferry, NC, USA

problem #2

Dec 092015

Range Rover Evoque

  • 9,000 miles
Headlight has gone out 5 times in 73,000 miles. They have discovered it was improperly grounded. The frequency of the issue has created a safety and legal issue for driving at dusk and after as well as in bad weather.

- Omaha, NE, USA

problem #1

Dec 192017

Range Rover Evoque

  • 24,280 miles
The passenger headlight went out on my 2015 evoque at 24,280 miles. I took the car to the range rover dealer where I bought the car. The service advisor said the technician found a technical bulletin regarding "halogen bulbs may have blown at low time in service". this is due to low resistance in wiring harness. Dealer replaced the wiring harness and bulb under warranty. I believe this is a serious safety issue that the manufacturer was aware of but did not notify me in advance in order to get the wiring harness replaced prior to the bulb failure.

- Indianapolis, IN, USA