5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,855 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Feb 252022

Range Rover Evoque

  • miles
1. Water leaking inside the car from top of front windshield. Yes, it is available for inspection. 2. Reduced visibility and distracted driving risk as amid rain/ snow water leak leading to water droplets on eyes/ prescription eyeglasses while driving the vehicle. 3. and 4. Yes problem has been reproduced, confirmed & inspected by both Land Rover dealership & Progressive insurance site visitor/ claims specialist. 5. No, there were no warning lamps/ messages prior to failure. I personally first noticed during and after winter storm in CT on Fri 2/25/22 upon water leak and interior damage next day including flickering interior car lights and loud static sounds from speakers. I purchased the car in July 2019 from CarMax in Virginia. At this time, car is still under MaxCare warranty (including mechanical issues) and has Comprehensive coverage (including weather-related damage) via Progressive Insurance. As a healthcare provider/ physician, I-€™m in CT at Yale University Hospital at this time for clinical patient care hence experienced the Winter storm on Feb 25 following which I arranged a diagnostic at Land Rover North Haven service center. CarMax refused warranty care citing -€œweather-related-€ and just yesterday Progressive site visitor declined claim citing they found RUST under carseat and internal wiring as the N221 RECALL from 12/2018 was never appropriately fixed leading to accumulated rust damage w/in the car equipment where FIRST TIME I WAS INFORMED OF SUCH RECALL & REPAIR NEVER disclosed by CarMax upon 2019 purchase or my regular maintenance via Land Rover service depts! Progressive rep forwarded the Recall documents & urged I speak with Land Rover directly. North Haven service dept refused to help and provided LR USA customer relations ph # where representative declining accountability citing per report they received in January 2019 by LR of Hunt Valley recall fixed and that cust rel. supervisor will call me back (no call in 36 hr yet). Please help!

- New Haven, CT, USA

problem #10

Jul 012021

Range Rover Evoque

  • miles
The front windshield has a leak on the passenger side that leaks water into the car. This has not caused any damage at this current time. I believe this is linked to SERVICE ACTION N221: WINDSHIELD WATER LEAKS

- Kennesaw , GA, USA

problem #9

May 282021

Range Rover Evoque

  • miles
Water ingress manufacturing defect caused major electrical failures, including all central console components & mold/mildew growth due to inconspicuous 1st leak.  Official Land Rover dealership replaced windshield in 2019 under warranty based on TSB N221. Another leak occurred in 2020 during pandemic, but no repairs completed. The last water leak in 5/2021 resulted in water visibly dripping onto interior surfaces by windshield.  Water shorted more components -- unable to start car without emergency maneuver in manual, couldn't lock or unlock, use windshield wipers, all due to electrical system failure from water damage stemming from manufacturing defect.  Extremely concerned the next leak could damage airbag functionality, steering, headlights, or any number of components reliant on electrical connectivity. Car has been at dealership service center since 6/23/21. LR stating it's "wear and tear"...refusing to cover repair under CPO warranty (ending in 5/30/22) or acknowledge poor workmanship leading to defect, though they state a new windshield is necessary. This is a very common problem with specific Land Rover vehicles...evidenced by countless experiences from owners in forums and complaint boards. I'm too scared to drive the car, as another water ingress issue could again lead to numerous hazards as a result of sudden electrical failures or visibility loss.

- Dallas, TX, USA

problem #8

Jul 312021

Range Rover Evoque

  • miles
During a rain, the windshield started leaking on the passenger side. The water obscured visibility on the entire passenger side, and it was like a waterfall in the car. This was a dangerous situation; the visibility is already poor in the rain without additional help from the leaking windshield. There was a recall on the windshield (N221NAS2), this was already performed, yet it's leaking 2 years later. Unfortunately, the manufacture refuses to honor that the recall failed, and I have to pay $2000 out of pocket for the repair. When I checked online, I realized this is a prevalent problem with a lot of owners. Obscured visibility during rain is a serious issue and can use fatal accidents (I read many stores of owners who had near-miss accidents due to this); that is why I decided to report this problem. 

- Franklin, TN, USA

problem #7

Apr 132021

Range Rover Evoque

  • 42,800 miles
Suddenly noticed water on the console snd driver side mats. Then felt interior header lining soaked, sun visors, side pilars and dashboard wet. Also roof shade very wet. Called rr dealer. Tild me to bring it in. Never told me it was not under warranty. Charged me $408 for a ridiculous diagnostic check, told me my brakes and tires needed replacement which I knew I told them before hand. The final sentence in the video says there is a leak coming fromvthe windshield somewhere but cannot repair it. Now, its raining in nyc snd my car is soaked. This is another complaint I read on here, same year, model and mileage, same leak plus my wipers on the drivers side never clean the windshield properly. Always my own mechanic said he will look at it and advise me. Thats what land rober of paramus, NJ should have told me for no charge!!! now I have a water damaged car which I believe is a manufacturer flaw!!!! I need help. Please advice!! dr [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Staten Island, NY, USA

problem #6

Feb 012020

Range Rover Evoque

  • miles
The front windshield drips water from the top passenger side. The windshield has had no crack or ding or other damage

- Monroe, WA, USA

problem #5

Nov 302020

Range Rover Evoque

  • 42,000 miles
Front windshield starting leaking where the top of the glass and the interior headliner meets. Car has 42000 miles.

- Farmington, CT, USA

problem #4

Nov 182020

Range Rover Evoque

  • 33,000 miles
Water drips in from windshield. This causes a distraction while driving. I'm assuming the seal is bad.

- Jackson, TN, USA

problem #3

Nov 022020

Range Rover Evoque

  • 59,600 miles
During a torrential downpour my car began leaking while parked on the street. The leaking subsided once the rain stopped. The headliner and my heated seats both got wet due to this issue. When I contacted the dealer in regard to this issue I was informed that this was a known issue and I would need to file a claim through my insurance or pay out of pocket. To my knowledge the windshield has never been replaced and this is the first time I have experienced this issue as I previously kept my car in a garage.

- Mt. Rainier, MD, USA

problem #2

Jul 122020

Range Rover Evoque

  • miles
When it rains the rain comes through the top of the windshield and pours down on the steering wheel.

- Atlanta, GA, USA

problem #1

Mar 222019

Range Rover Evoque 4-cyl

  • 30,000 miles
Water is leaking through the front windshield. When driving it affects the visibility as the water is getting inside the car.

- Los Angeles, CA, USA