Technical Service Bulletins (TSBs) for the 2021 Range Rover Evoque are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM75981

      Date Announced:
      APR 27, 2023
      NHTSA ID:
      #10235442

      Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring Read More »

    • TSB #SSM75153

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227408

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT1

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227409

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT2

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227410

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT3

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227411

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT4

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227412

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT5

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10227413

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SFCC_OCT2021_13

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202818

      LOSS OF STEERING ASSISTANCE Read More »

    • TSB #SFCC_OCT2021_35

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202840

      Reduced or Lack of Steering Assistance on Start-up Read More »

    • TSB #NAS21.09.027

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202002

      LOSS OR STEERING ASSISTANCE Read More »

    • TSB #N614NAS1

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202017

      LOSS OF STEERING ASSIST Read More »

    • TSB #SSM75153ATT2

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10201899

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM75153ATT3

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10201901

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM75153ATT4

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10201902

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM75153ATT5

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10201903

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM75153

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10202120

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM75153ATT1

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10202121

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SFCC_MAY2021_42

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10199079

      A customer may report a steering fault message displays on the message center. A cycle of the ignition clears the fault message. Read More »

    • TSB #SSM75153

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183940

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT1

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183941

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT2

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183942

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT3

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183943

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153ATT4

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183944

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SSM75153

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183945

      Creak Noise coming from the front of the vehicle while steering. Read More »

    • TSB #SFCC_NOV2020_35

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183543

      There is a noise from the rear of the vehicle while turning. There is a judder feeling when turning. Read More »

    • TSB #LTB01090NAS1

      Date Announced:
      OCT 12, 2017
      NHTSA ID:
      #10191301

      Steering column multifunction switch. Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    SUSPENSION

    • TSB #SSM75824

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10226073

      Chassis Control Module (CHCM) Suspension Warning on Cluster Read More »

    • TSB #SFCC_SEP2022_37

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222505

      Suspension Warning Displayed On Instrument Cluster Read More »

    • TSB #SSM75824

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10219022

      CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER Read More »

    • TSB #N578NAS2

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202014

      NON-START Read More »

    • TSB #JLRTB02060NAS4

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10199011

      A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40 km/h (25 mph) may be evident. Read More »

    • TSB #JLRTB02060NAS3

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187957

      KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS Read More »

    • TSB #JLRTB02060NAS2

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183916

      KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS Read More »

    • TSB #JLRTB02060NAS1

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182151

      A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40 km/h (25 mph) may be evident. Read More »

    SERVICE BRAKES, HYDRAULIC

    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    • TSB #N647NAS1

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207597

      Service Action - Unable To Disengage All Wheel Drive (AWD) Read More »

    • TSB #NAS22.01.011

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207599

      Unable To Disengage All Wheel Drive (AWD) Read More »

    PARKING BRAKE

    • TSB #SFCC_FEB2021_15

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189975

      ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING Read More »

    • TSB #BIG5FEB21_32

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10187953

      ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING Read More »

    • TSB #SFCC_JAN2021_38

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186731

      During Pre-Delivery Inspection (PDI) a limited number of 21MY Range Rover Evoque and Discovery Sport vehicles may display a??Electronic Parking Brake Not Availablea?? warning on the message center screen. Read More »

    • TSB #SSM75204

      Date Announced:
      DEC 23, 2020
      NHTSA ID:
      #10185398

      Automatic Electric Parking Brake Application Inoperative Read More »

    ENGINE (PWS)

    ENGINE AND ENGINE COOLING

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    FUEL SYSTEM, OTHER

    FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

    POWER TRAIN

    POWER TRAIN:AUTOMATIC TRANSMISSION

    POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

    • TSB #SFCC_FEB2022_39

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208506

      HVAC systems taking longer than expected to warm the cabin in cold environments Read More »

    POWER TRAIN:DRIVELINE

    • TSB #SSM69718

      Date Announced:
      NOV 13, 2013
      NHTSA ID:
      #10239284

      The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only. Read More »

    ELECTRICAL SYSTEM

    • TSB #SFCC_MAR2024_25

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252754

      A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Read More »

    • TSB #SFCC_MAR2024_58

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252758

      Radio presets clear after ignition cycle. Sirius XM favorites do not store. Read More »

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #SFCC_OCT2023_37

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244861

      Customer states the weather app is no longer available Read More »

    • TSB #SSM75814

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243688

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #S012 SOTAOS4.1.0

      Date Announced:
      SEP 20, 2023
      NHTSA ID:
      #10243720

      Driving Assistance and Vehicle Dynamics updates Read More »

    • TSB #BIG5JUL23_28

      Date Announced:
      JUL 21, 2023
      NHTSA ID:
      #10240192

      A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI. Read More »

    • TSB #SFCC_JUL2023_28

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240206

      PIVI IP 36 , BECM OS 4.0.0 Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SSM76039

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240274

      Vehicle Will Not Charge Read More »

    • TSB #S010SOTA4.0.0V3

      Date Announced:
      JUL 05, 2023
      NHTSA ID:
      #10240358

      Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements. Read More »

    • TSB #SFCC_JUN2023_17

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239010

      SOFTWARE UPDATES Read More »

    • TSB #SFCC_JUN2023_36

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239013

      PIVI IP36 , BECM OS 4.0.0 a?? IMPROVED / CHANGED FEATURES Read More »

    • TSB #N796

      Date Announced:
      JUN 21, 2023
      NHTSA ID:
      #10239027

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM. Read More »

    • TSB #N795

      Date Announced:
      JUN 19, 2023
      NHTSA ID:
      #10239026

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI. Read More »

    • TSB #SFCC_APR2023_27

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235430

      Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SFCC_MAR2023_29

      Date Announced:
      MAR 14, 2023
      NHTSA ID:
      #10233805

      PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative a?? it does not update with location, does not display any weather-related information and will not recover with new software or ... Read More »

    • TSB #SSM75901

      Date Announced:
      JAN 31, 2023
      NHTSA ID:
      #10231449

      Non-start situation Read More »

    • TSB #SSM75871

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231447

      Tailgate not closing when opened using the passive entry Read More »

    • TSB #N641NAS3

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228929

      Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software. Read More »

    • TSB #SSM75901

      Date Announced:
      NOV 25, 2022
      NHTSA ID:
      #10227445

      No Start Read More »

    • TSB #SFCC_OCT2022_31

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225903

      MHEV DC/DC Converter a?? Squeaking noise from Cabin Read More »

    • TSB #SSM75805

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222690

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75855

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222703

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_SEP2022_21

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222492

      USB stick not recognized when inserted into the Front Portable Media Interface Panel Read More »

    • TSB #SFCC_SEP2022_22

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222493

      PIVI a?? Loss of GPS location and clock time Read More »

    • TSB #N578v4

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10219321

      NON-START ISSUE Read More »

    • TSB #N641NAS2

      Date Announced:
      AUG 24, 2022
      NHTSA ID:
      #10219322

      UNABLE TO COMPLETE SOTA UPDATES Read More »

    • TSB #SSM75727

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10219232

      USB STICK NOT RECOGNIZED Read More »

    • TSB #SFCC_AUG2022_35

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10218879

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #S004LR

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219327

      SOTA CAMPAIGN Read More »

    • TSB #SFCC_AUG2022_20

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219483

      SOTA CAMPAIGN Read More »

    • TSB #SSM75708

      Date Announced:
      MAY 27, 2022
      NHTSA ID:
      #10212996

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_MAY2022_18

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212974

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #N647NAS2

      Date Announced:
      APR 28, 2022
      NHTSA ID:
      #10211015

      UNABLE TO DISENGAGE AWD Read More »

    • TSB #N614 UPS8021-6B

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10211011

      LOSS OF STEERING ASSIST - CLOSED Read More »

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    • TSB #SSM75727

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10211152

      PIVI PRO USB INOPERATIVE Read More »

    • TSB #SSM75708

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10210016

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_FEB2022_22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208499

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_FEB2022_38

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208504

      Charge warning light on, MIL light Read More »

    • TSB #SFCC_JAN2022_22

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207611

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SSM75647

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207625

      SOS limited availability / SOS Not available Read More »

    • TSB #SFCC_DEC2021_20

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206255

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_DEC2021_44

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206268

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #SSM75635

      Date Announced:
      DEC 10, 2021
      NHTSA ID:
      #10206277

      Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3 Read More »

    • TSB #SSM75618

      Date Announced:
      NOV 30, 2021
      NHTSA ID:
      #10204151

      Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

    • TSB #N639NAS1

      Date Announced:
      NOV 18, 2021
      NHTSA ID:
      #10204094

      A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The ... Read More »

    • TSB #NAS21.11.014

      Date Announced:
      NOV 18, 2021
      NHTSA ID:
      #10204104

      A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The ... Read More »

    • TSB #PIVI IP31

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204159

      AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL ... Read More »

    • TSB #BIG5NOV21_41A

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204086

      21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

    • TSB #BIG5NOV21_41B

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204087

      IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »

    • TSB #SFCC_OCT2021_21

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202823

      The wireless phone charger is not working with iPhone 12 Read More »

    • TSB #SFCC_OCT2021_22

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202824

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75423

      Date Announced:
      OCT 11, 2021
      NHTSA ID:
      #10202939

      XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

    • TSB #SSM75540

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10202149

      AC INOPERATIVE - ELECTRIC AC PHEV ONLY Read More »

    • TSB #SSM75540ATT

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10202150

      AC INOPERATIVE - ELECTRIC AC PHEV ONLY Read More »

    • TSB #N578NAS2

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10202014

      NON-START Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_34

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199824

      Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body control module and the Instrument cluster. Read More »

    • TSB #SFCC_JUL2021_38

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199905

      Request for software update shown on touchscreen Read More »

    • TSB #SFCC_JUL2021_39

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199906

      Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_41

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199910

      Customer states downloaded software will not install Read More »

    • TSB #SFCC_JUL2021_43

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199911

      BECM offline after programming. Read More »

    • TSB #NAS21.07.013

      Date Announced:
      JUL 15, 2021
      NHTSA ID:
      #10199797

      NON-START DUE TO COMMUNICATION ISSUE BETWEEN IPC AND BCM Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SFCC_MAY2021_25

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199070

      Navigation displays current location as Berlin, Germany. Read More »

    • TSB #SFCC_MAY2021_28

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199072

      Unable to log into InControl Account. Read More »

    • TSB #SFCC_MAY2021_34

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199074

      The vehicle does not Eco Stop. Read More »

    • TSB #SFCC_APR2021_18

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191861

      Infotainment Updates Read More »

    • TSB #SFCC_APR2021_19

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191866

      NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY Read More »

    • TSB #SFCC_APR2021_20

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191867

      IMC Update 21A will not install Read More »

    • TSB #SFCC_APR2021_21

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191868

      Customer is unable to log into InControl Account after account creation Read More »

    • TSB #SFCC_APR2021_22

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191869

      Customer received a??unknown errora?? when trying to log into Pivi profile Read More »

    • TSB #SFCC_APR2021_27

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191872

      There was a flashing D when slowing to a stop. Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_MAR2021_23

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190059

      Automatic High Beam Disabled Read More »

    • TSB #SFCC_MAR2021_24

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190060

      Passive Entry not Operating as Expected Read More »

    • TSB #SFCC_MAR2021_27

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190063

      Navigation Voice Control does not function Read More »

    • TSB #SFCC_MAR2021_31

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190065

      Lost Communication With Battery Energy Control Module "A" Read More »

    • TSB #JLRTB02080NAS1

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10189742

      Passive Entry Not Operating as Expected Read More »

    • TSB #SSM75286ATT

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188081

      Pivi Pro navigation map data fails to install from USB device to vehicle Read More »

    • TSB #SSM75286

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188089

      Pivi Pro navigation map data fails to install from USB device to vehicle Read More »

    • TSB #SSM74940

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188049

      Wifi, Incontrol App, Telematics not found. Read More »

    • TSB #SFCC_DEC2020_33

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185164

      A customer may report the air conditioning system is not cooling intermittently. Read More »

    • TSB #SSM75186

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185391

      No cabin heating while running in vehicle in EV mode. Read More »

    • TSB #SSM75163

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10185314

      Air Conditioning operating Intermittently. Read More »

    • TSB #JLRTB02017NAS3

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10185240

      Interactive Control Display Module (ICDM) - Purple Line Flickering Read More »

    • TSB #SSM75029

      Date Announced:
      OCT 07, 2020
      NHTSA ID:
      #10182405

      Customers complaint of unable to unlock when using the Smart keyfob, able to put ignition on using IAU,(Immobilisation Antenna Unit) steering column lock warning message on cluster, unable to start- body CAN modules not functioning. Read More »

    • TSB #SSM74876

      Date Announced:
      JUN 25, 2020
      NHTSA ID:
      #10177201

      Head up display goes off bus and stops working (fully inoperable). Read More »

    • TSB #JLRTB02017NAS1

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171122

      The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering. Read More »

    • TSB #SSM71881

      Date Announced:
      SEP 06, 2014
      NHTSA ID:
      #10239290

      The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

    ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    • TSB #SFCC_APR2023_27

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235430

      Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display Read More »

    ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES

    ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SFCC_MAR2024_58

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252758

      Radio presets clear after ignition cycle. Sirius XM favorites do not store. Read More »

    • TSB #SSM75814

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243688

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #SFCC_JUN2023_17

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239010

      SOFTWARE UPDATES Read More »

    • TSB #SFCC_JUN2023_18

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239011

      SOFTWARE UPDATES Read More »

    • TSB #N796

      Date Announced:
      JUN 21, 2023
      NHTSA ID:
      #10239027

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM. Read More »

    • TSB #N795

      Date Announced:
      JUN 19, 2023
      NHTSA ID:
      #10239026

      Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI. Read More »

    • TSB #SSM75805

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222690

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75855

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222703

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_NOV2021_19

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204120

      Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software Read More »

    • TSB #SFCC_NOV2021_24

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204121

      Improvements/Fixes a?? Improvement in system stability a?? Improvements in acoustic reliability / Audio loss a?? Graphical Improvements a?? Flickering cluster for media info a?? Improved Speech support for features like Weather, Nav ... Read More »

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #JLRTB02017NAS2

      Date Announced:
      MAR 18, 2020
      NHTSA ID:
      #10173505

      The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM. Read More »

    • TSB #SSM70258

      Date Announced:
      DEC 06, 2013
      NHTSA ID:
      #10206633

      Software Update. Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

    • TSB #SFCC_DEC2021_19

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206254

      Surround camera; 360 Park Aid features or any of the feature is not operating. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

    • TSB #SSM75618

      Date Announced:
      NOV 30, 2021
      NHTSA ID:
      #10204151

      Near Field Sensing feature degradation (Surround camera; 360 Park Aid) Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

    • TSB #SFCC_MAR2024_25

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252754

      A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    • TSB #SSM75825

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222692

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

    • TSB #SFCC_MAR2024_25

      Date Announced:
      MAR 22, 2024
      NHTSA ID:
      #10252754

      A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Read More »

    EXTERIOR LIGHTING

    • TSB #SFCC_OCT2023_50

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244963

      There is moisture inside the headlamp lens Read More »

    • TSB #SFCC_OCT2023_47

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244958

      The headlamps not fully functioning properly after module replacement. Read More »

    • TSB #LTB01304NAS2

      Date Announced:
      JUL 13, 2022
      NHTSA ID:
      #10217085

      Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving Read More »

    • TSB #SFCC_MAY2021_46

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10199085

      A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »

    • TSB #SFCC_MAR2021_23

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190059

      Automatic High Beam Disabled Read More »

    • TSB #JLRTB02078NAS1

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10189739

      After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option. Read More »

    • TSB #SSM75237

      Date Announced:
      JAN 23, 2021
      NHTSA ID:
      #10186750

      Rear bodyside lamps are cracked/broken around the edge of the lens. Read More »

    • TSB #SSM75237ATT

      Date Announced:
      JAN 23, 2021
      NHTSA ID:
      #10186751

      Rear bodyside lamps are cracked/broken around the edge of the lens. Read More »

    • TSB #SSM75239

      Date Announced:
      JAN 23, 2021
      NHTSA ID:
      #10186754

      Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached images (red area). Read More »

    • TSB #SSM75239ATT

      Date Announced:
      JAN 23, 2021
      NHTSA ID:
      #10186755

      Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached images (red area). Read More »

    • TSB #SFCC_AUG2020_36

      Date Announced:
      AUG 17, 2020
      NHTSA ID:
      #10179489

      A customer may report that the rear tailgate tail lamp has moisture in it. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    VISIBILITY

    VISIBILITY/WIPER (PWS)

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SSM71881

      Date Announced:
      SEP 06, 2014
      NHTSA ID:
      #10239290

      The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents. Read More »

    STRUCTURE

    • TSB #SFCC_NOV2022_35

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10227340

      Customers will be reporting a squeaking noise inside the cabin. Read More »

    • TSB #SSM75153ATT5

      Date Announced:
      SEP 06, 2021
      NHTSA ID:
      #10201903

      Creak noise from front of vehicle while steering. Read More »

    • TSB #SSM71862

      Date Announced:
      JUN 13, 2014
      NHTSA ID:
      #10239286

      This SSM applies to Instrument Pack lens in the above applicable model years vehicles. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #SFCC_JUN2023_46

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239018

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76009

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239034

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #JLRTB02041NAS1

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177113

      Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #SSM75871

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231447

      Tailgate not closing when opened using the passive entry Read More »

    STRUCTURE:INTERIOR PANELS:DASHBOARD

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #SFCC_JUN2023_46

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239018

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76009

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239034

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #LTB00876NAS1

      Date Announced:
      DEC 11, 2015
      NHTSA ID:
      #10204847

      Technical Bulletin: Both Keys Locked In Vehicle Read More »

    SEATS

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    LANE DEPARTURE: LANE KEEP: STEERING ASSIST

    • TSB #N614NAS2

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10206248

      Vehicles may experience a loss of steering assistance, with a 'Steering Assistance Reduced' message, along with other related messages, displayed on the instrument panel cluster. Read More »

    LANE DEPARTURE: SENSING SYSTEM: CAMERA

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SFCC_APR2022_17

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211119

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    EQUIPMENT

    EQUIPMENT:ELECTRICAL

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #S014SOTA4.1.1v3

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248645

      Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SFCC_OCT2023_37

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244861

      Customer states the weather app is no longer available Read More »

    • TSB #SSM75951

      Date Announced:
      FEB 26, 2023
      NHTSA ID:
      #10232708

      Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

    • TSB #SSM75618

      Date Announced:
      SEP 22, 2022
      NHTSA ID:
      #10222681

      NEAR FIELD SENSING FEATURE DEGRADATION Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_JUN2023_46

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239018

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    UNKNOWN OR OTHER