The contact owned a 2013 Land Rover Range Rover Sport. The contact stated she had previously taken the vehicle to an unknown dealer for the recall repair of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the dealer informed her that they could not assist because the vehicle was old. The contact stated while driving 60-65 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the contact smelled a gasoline odor. An unknown warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact then noticed smoke coming from under the hood. The smoke turned black. A police officer assisted the contact in removing her belongings out of the vehicle, and the contact walked away from the vehicle. The vehicle caught on fire. The contact stated that the vehicle burned for more than two hours. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000.

- Grand Prairie, TX, USA

The contact owns a 2013 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Miller Place, NY, USA

The contact owns a 2013 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN information was not available.

- Oklahoma City, OK, USA

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and she smelled a strong gasoline odor. The contact stated that she also noticed gasoline leaking underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank assembly was cracked. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the failure had reoccurred several times while driving and she had stopped driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to wait for the second letter. The approximate failure mileage was 78,131.

- Redding, CA, USA

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the fuel tank would make abnormal sounds. The warning message "Check Gas Fuel Tank head cap" illuminated. The contact also stated that the vehicle would stall inadvertently while driving with the check engine warning light illuminated. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure. The contact stated that the fuel tank head cap was replaced however, the failure had been reoccurring while driving. The contact stated he received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was diagnosed but not repaired. The approximate failure mileage was 70,000.

- Beverly Hills, CA, USA