5.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This matter is being reported as a potential highway hazard regarding a "tow hitch" part # knb 500023, part # was replaced three times by Land Rover. They have defective "trigger" or like a "door stricker" pins that the tips break off, when used according to the owners manuals, to insert tow hitch and firmly push up to lock tow hitch receiver in place in cross member sub bumper. If not properly installed due to pin breaking tip off, the tow hitch receiver does not completely lockup and can fall off when the class III tow bar/ball/trailered vehicle is being towed on public roadways.. Land Rover, uk has issued a recall in england, but no recall has been made in usa.. due to failure to complete lock up as indicated in owner manual, vehicle cannot perform as an advertized tow vehicle capable of towing trailers up to 7700# with a tongue weight of #550. Ebay has many used parts listed as knb500023, knb500080, lr 019990, which has now a shorter shaft, with 15" ground clearance. Lr sell the 4 parts (2005-2013) up to 2013, since they completely redesigned the receiver to a more conventional system in 2014 on the Range rover sport, not the two piece older system used from 2005-2013 on Range rover sports, lr 3 and LR4. We have contacted over the last two weeks Jaguar Land Rover, in NJ to no availe, they refuse to put anything in writting. Tomorrow I am bring the defective tow hitch in under an extended warrantee/protection plan for replacement. We ask jlr if the parts, which have seperate serial numbers, were recalled and they have no records. The part is fabricated in india, and exported to uk, then to usa. Please investigate this matter.. this part failed while stationary, since it failed to properly engage the locking system (green lr/orange key is removed when locked properly)
- Ormond Beach, FL, USA
- Littleton, CO, USA