10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,500 miles

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problem #1

Apr 042019

Range Rover Sport 8-cyl

  • 4,500 miles
The 2018 Range rover sport has no failsafe in the soft close door mechanism; I found this out the hard way. As long as the latch catches, the soft close will engage. I was exiting my stationary vehicle when a gust of wind hit the door. My hand was still on the edge of the door when the latch for the soft close hit. My thumb was crushed between the door and the frame. I forced my thumb out while the door continued to tighten until fully closed. It's been nearly a month and my thumb is still purple. If the car would have sensed my thumb in between the door and frame, and stopped the soft close, I could have easily removed my finger with no injury. Instead, I spent the next 2 hours at the emergency room. I have images of the injury and a video demonstrating the safety issue. I am paranoid getting in and out of my range rover after what happened to me and I am very concerned for the safety of others (especially young children.) I have already taken my car into the dealership and spoken to the manufacturer. They told me that they have no rejection mechanism on soft close doors because it is not a federal regulation. I also learned that the head mechanic at the shop experienced a very similar injury while working on a car with soft close doors. I would like to discuss a product recall or a new regulation. For example, the door sill of cars equipped with soft close could require a warning sticker or the soft close mechanisms could even require a rejection mechanism. I am not the only person with this issue and Land Rover is not the only manufacturer that has this feature. Our Mercedes has a similar option that has no safety mechanism and a lady is suing BMW because she almost lost her finger to a BMW soft close door. I don't want anybody to go through the pain that I felt or get more severely injured. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cincinnati, OH, USA