I am writing to bring to your attention a serious safety issue that occurred with my vehicle. While driving on the expressway, the engine oil burned and the oil warning light illuminated on the dashboard, posing a significant risk to my safety and the safety of others on the road. Specifically, the engine oil system malfunctioned, causing a sudden and complete loss of engine lubrication. This incident can be verified through an inspection of the vehicle, which is available upon request. My safety and the safety of other motorists were severely compromised due to this malfunction. The sudden failure of the engine oil system could have resulted in a catastrophic engine failure, potentially leading to a loss of control of the vehicle at high speeds. Fortunately, I was able to safely pull over to the side of the road, but the situation could have been much worse. Upon experiencing the issue, I had the vehicle towed to Service Center where the problem was reproduced and confirmed by a certified mechanic. They conducted a thorough inspection and confirmed that the engine oil had indeed burned, leading to the illumination of the oil warning light. The inspection report from the service center is available for review. Additionally, I reported the incident to the vehicle manufacturer and my insurance company. Both entities have documented the issue, and I am awaiting further instructions on how to proceed. There has been no involvement from law enforcement as there was no accident or injury resulting from the incident. Prior to the failure, I did not notice any warning lamps, messages, or other symptoms indicating a problem with the engine oil system. The warning light appeared suddenly while I was driving on the expressway, giving me no advance notice of the impending malfunction. Given the severity of this issue, I urge you to investigate this matter thoroughly to prevent any future occurrences. The safety of driver and passengers is of utmost importance.

- Chicago, IL, USA

Engine has oil use and knocking sound that neither Lexus know what is wrong. A lot of Lexus owners are experiencing the same issues with no resolve. Lexus/Toyota needs to fix the issue with these years models.

- Oklahoma City, OK, USA

Excessive oil consumption. I purchased the car January 7, 2021 and checked the oil on March 15, 2021 before a long trip and the oil didn't even register on the dipstick. I followed procedure before and up to checking the oil. I checked it when it was delivered and it was at the appropriate level.

- Longview, TX, USA

First noticed excessive oil usage. Then, engine rumble. Temperature warning light. Took to repair shop who was unable to repair stating ONLY Lexus has tools required to repair. Lexus will not divulge how to repair. Lexus states a letter was mailed to me (never received) in 2016 for a service issue - warranty enhancement. Thus, they are aware of the issue. Now that I-??m having issues with the car (2021), the car is too old and has too many miles, thus, Lexus will not repair free of charge under service issue. I am Scared to drive because of hundreds of on line reports that state car can and make completely stop while driving. Toyota is fully aware of the issue and should be help liable to repair under a recall. Note: I-??ve had my car repaired for other issues by Certified Lexus since 2016 and the service centers never mentioned the issue/warranty enhancement - a known issue apparently since 2016.

- Orient, OH, USA

i drive my lexus every day for work and home, round trip, 150 miles per day, at 130,000 miles my car started burning 1 quart of oil per month, at 150 miles, now using 2 quarts per month, i now have 195 miles, and using 1 quart of oil per week, this is not normal. after reading forums, many other lexus ct200 owners are having the same issues. this has been reported to lexus dealers and the warranty is only good till 60,000 miles. there's been times when my car has no oil and i need to add 3 quarts, this can cause severe damage to my engine.

- Jurupa Valley, CA, USA

I had the recommended 100,000 mile service done on my car at approx 106,000 miles. At aprox 109,500 miles I checked my oil after noticing my passenger headlight was out and I would be putting a new one in. When I went through the procedure for checking the oil it wasn-??t even showing any oil on the dipstick. After reattempting the procedure and checking to make sure I was on level ground still no oil on the dipstick. It took 2 1/2 quarts to get it to the recommended level. I-??m at 110,600 today and again the oil was very low registering between 1/8-1/4 Inchon the bottom of the dipstick. There are no oil spots in my two regular spots between my home and my job and my car does not smoke and has never shown a check engine light and has no stored DTC-??s. I-??m scheduling an oil change this coming week and I will alert the Service Manager about the problem. I purchased the car used in January from Carvana.

- Longview, TX, USA

Excessive oil consumption. I purchased the car January 7, 2021 and checked the oil on March 15, 2021 before a long trip and the oil didn't even register on the dipstick. I followed procedure before and up to checking the oil. I checked it when it was delivered and it was at the appropriate level.

- Longview, TX, USA

Took my car to Toyota dealership. They said my car is burning oil. I have noticed my oil does burn up quickly, smells like gas upon the dipstick, I have seen no oil leaks. The dealership said they have seen this same issue with other similar models like in the prius. My car only has 82,000 miles. I baby this car and take for all the appropriate maintenance. This is very upsetting.

- Romeoville, IL, USA

Vehicle 2012 Lexus ct200H 90,800 miles. The vehicle burns oil very rapidly. Performed oil consumption test and was 2 quarts low after 1000 miles. There is a tsb out on this situation which I have attached. This vehicle will definitely not make it between oil changes. This vehicle does not have any oil indicator lights on the dash and there is no way to know when the oil just runs out. Very scary. All of the vehicle recommended maintenance was performed at the Lexus dealership. A service history report is attached. It has been concluded there is a design flaw in the piston and piston rings not sealing properly causing oil to blow by into the cylinders. The oil consumption rate can rapidly increase and there is no way to know when it will suddenly just run out of oil. It is a bit scary to drive without the oil indicator gauge that most vehicles have. Toyota is repairing customers vehicles for free through limited service campaign for the 2az-fe engines, the same as in the ct200H. Lexus will not take ownership of this problem and assist customers in getting this known problem fixed.

- Salt Lake City, UT, USA

My car also experienced a high amount of oil consumption. At first I assumed it was due to my traveling, but when I monitored it was more than normal. Additionally, about a year ago I was told that the car would need a head gasket replacement. When I spoke to the dealership and other mechanics they found that to be odd concerning the reputation of Lexus. So after the engine started rattling, which I've never had happen before and now the vehicle is inoperable. Many people have told me to reach out to Lexus because what happen to my car is unheard of, but I got no resolution anywhere.

- Whitehall, PA, USA

Several claims of shutter resulting in low power when leaving a stop. Because the engine turns off entering ev mode. In the corse of 20 seconds the car without notice until taking off entering ice engine operation a massive shutter happens that when lots of forward power. This is an issue when no issues noted waiting to cross intersection or pulling into traffic without warning.

- Hemet, CA, USA

High oil consumption. I have to add a quart of oil every 1000 miles

- Corona, CA, USA

I experience the engine have burn so much oil between service (10K miles). I had contact the dealership, and they haven't contacted me back yet... the oil burning is start when my car is about 70K.... now my vehicle is 92K miles I have at least 3qzt between service....

- Wylie, TX, USA

2012 Lexus ct200H (now is 84K miles)is burning bad...I been searching on google and find out a lot of similar issues on ct200H burning oil...I try to contact the dealership, but no reply so far...the engine started burning oil at 60K miles...

- Wylie, TX, USA

Complete loss of power in both the gas engine and in the hybrid electric engine while going 70 mph, both the alarm systems-audible and dash went off. With no power I was able to get off the highway without crashing the car.

- Tequesta, FL, USA