9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

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problem #1

Jan 012013

CT 200h

  • 300 miles
I purchased my two new 2012 Lexus ct200hs in December 2012 with 23 miles on it. One of them has been totally fine. The other one, from the first day, had a very jittery ride. I returned to the dealer and they confirmed the ride was abnormal and they replaced all 4 Michelin tires. The tire replacement did not change the cars ride or behavior. I've returned to 2 Lexus dealerships multiple times as well as have been working with Lexus hq, and they're all now saying that the car is performing as designed. I can deal with a rough riding car, but at highway speeds, this Lexus has a high frequency vibration that travels through the car: Can feel in the floor, steering wheel, doors, seats. I commute 17 miles to work and by the time I exit the highway, my feet and lower legs are nearly numb from the vibration. The car is physically exhausting to drive. I can't believe that Lexus would call this driving experience as "performing as designed".

- Haymarket, WA, USA

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