The contact owns a 1998 Lexus ES300. The contact was driving approximately 45-50 mph when another vehicle side swiped his vehicle, causing him to lose control of the vehicle and crash into a cement wall. The front air bags did not deploy. The contact sustained injuries to the neck and shoulder and was transported to the hospital via ambulance. A police report was available. The vehicle was destroyed. The manufacturer was contacted and they advised that the legal department would contact him. The VIN was unavailable. The failure and current mileage was 68,000. Updated 09/19/11

- Miami, FL, USA

Air bag, driver's and passenger's, failed to deploy in a frontal collision that destroyed vehicle. Driver was only person in car and from the seat/lap belt suffered sever bruising on torso, abdomen and thighs. Left knee badly bruised from contact with steering column. The seat/lap belt did not fail. The car was a 1998 Lexus ES300 with approximately 157,000 miles and in excellent condition. Had the air bags deployed, I believe I would have still had some bruising but the bruising would have been less severe and less painful and had shorter recovery time. 30 days after the accident, I still have bruises showing and have sever large lumps under the skin where the bruises existed. I still have many tender and sore areas from the bruises.

- Rehoboth Beach, DE, USA

This complaint is in regards to the airbags in my wife's 1998 Lexus ES300 not deploying when in a full frontal accident at 35-45 mph.

- Apex, NC, USA

The SRS (safety restraint system) flashing light on the dashboard continues to come on. We do not know if our airbags or seltbelts would work in an actual collision. The automobile has been in for repair of this problem 5 times. They have replaced all kinds of things, but nothing has fixed the problem. Are we safe?

- Centralia, IL, USA

Driver and passenger side air bag did not deploy during collision.

- Tustin, CA, USA

No deployment of airbag during vehicle collision causing injuries to passengers elbow, chest, neck and back, passenger in the rear also sustain injury to the chest, neck and back from the seatbelt. Nlm

- Calabasas, CA, USA

Vehicle was involved in an accident; vehicle was broadsided on passenger's side at approximately 35mph or more. Passenger was forced over to driver's side because seat belt did not lock properly, and both air bags failed to deploy. Vehicle at dealer at this tim.; seeking help from NHTSA in this matter.

- Grand Prairie, TX, USA

While traveling at 10mph vehicle hit a curb, causing the air bags to deploy. A chemical released by the air bags caused injury to the passenger's eyes. Deployment of the air bags also shattered the windshield. Dealer has been contacted.

- Pelham, NH, USA