10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 131,285 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On September 15, 2018, at around 1:05 P.M I was driving my Lexus ES 300 down route 88 Pennsylvania approximately 5 mins from my residence. When suddenly smoke began to fill the cabin of the vehicle. I began to panic and pulled vehicle over and stopped turning ignition off and immediately fled the vehicle. Heavy smoke was pouring out of the interior of the vehicle. I ran to the closest residence and pounded on the door to get help and to warn the occupants of the possible fire. As I was parked at the edge of their driveway. There was no answer, at the same time a passerby notified me that I had fire underneath my vehicle, he immediately called 911. Police responded in one minute. Fire department responded within five minutes, by this time vehicle was fully engulfed. Vehicle was a total loss. Vehicle had just St under 150,000 miles at time of incedent.. contacted Toyota who then hired an independent fire investigator, who stated that the electrical system was damaged at the sunroof, so interior fuse panel and center console.
- Monongahela, PA, USA
I put my key in the ignition, the car started by itself sounded bad, I had not turned key. Removed key and car kept running. We had it parked in garage. Could not get car to turn off, heard something explode under hood, smoke started pouring out from under hood. Called fire department. Firemen opened hood, starter had caught fire and possibly solenoid. New battery bought 1/4/2014 was damaged and dead. Lexus mechanic told me he saw this on other models but not our model. Estimated repair cost $820.
- Westmont, IL, USA
I was driving on a busy road, and my 2000 Lexus ES300 RPM went down to 0 and shut off in the middle of busy traffic. I was almost hit from behind and could have caused a major pileup with injuries. I had to be pushed out of traffiic car wouldn't start. After, getting the car to the mechanic they determined that it was the idle air control valve, it is costly to replace and a problem with that make and model 2000 Lexus ES300. This is a serious electrical problem and I found out a faulty iac valve can cause your car to stall anywhere at anytime. I am thankful no one, as well as myself was injured, but I do not know about the next person this may happen to. The part cost about 200 dollars and the labor is approximately 300 dollars. This happened on wed. 08/10/2011 and the part has to be ordered due to cost. As a result, no repairs have been made because of expense. There should really be a recall and this a safety hazard; especially if the driver{S) behind me had been speeding or not paying attention.
- Montgomery, AL, USA
Trac off and ck engine lights illuminate during driving. Vehicle will then operate in a rough manner and will not steadily idle, RPM's drastically drop and vehicle feels like it wants to stall out on the road during operation. On each of the following occasions the vehicle was serviced at Lexus of wilmington in the state of Delaware for this same issue: 8/25/04 - code 440 po and reset lights (warranty) no repairs; 11/03/2005 - codes P0046, P0441 & P0440 claimed loose gas cap & didn't make any repairs; 11/16/05 - canister switching valve shorted out, replaced & cleared lights, charge $45 for valve; 02/16/2006 now out of warranty; again the charcoal canister shorted out and was replaced $362.52; 08/30/2006 bank 1 sensor 1 oxygen sensor shorted out, replaced sensor $280.56; 10/29/09 diagnostics showed code P0420 catalyst system below threshold on bank 1, need to replace..$124.95 for diagnostics check; replace catalytic converter 1,831.19; 05/13/10 catalytic converter malfunction $434.25. Malfunction first occurred during the warranty period and dealer did not suggest replacement part during that time. Not until after warranty expired, did Lexus express concern for replace of parts. Now the issue has arose again and I don't fell I should have to pay the dealer for any additional issues arising from the same malfunction. I have all service reports from the dealer to document all of these occasions and my service history from date of purchase. All of these issues are related to the trac off & ck engine lights illuminating. I purchased this vehicle brand new from Lexus of wilmington and feel they should now take responsibility for the repairs that, most likely, should have commenced during the warranty period.
- Broomall, PA, USA
Car surged out of control-stopped by a fire hydrant and lawn bushes =car was totaled- bags did not open-problem with sensors replaced 2 and the\immediately before crash- run away check engine light plus another light came on.
- Wyncote, PA, USA
- Tallevast, FL, USA