10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 98,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2001 Lexus ES300. While driving 55 mph, the contact's daughter was involved in a three vehicle crash. The first vehicle slammed on its brakes and caused the second vehicle to strike the bumper of the first vehicle. The contact's daughter then crashed into the rear of the second vehicle. The air bags failed to deploy in the third vehicle and no warning lights illuminated. The vehicle was towed to the insurance company's service center for repair. The manufacturer was notified after the repair was made and they stated that nothing could be done because the vehicle had been repaired. A police report was filed. The contact's daughter was injured. The failure mileage was 99,000 and the current mileage was unavailable.
- Willoughby, OH, USA
Airbags did not deploy during accident of frontal damage and vehicle was totaled out by insurance company and wife chest was bruised by steering wheel because airbags did not come out.
- Newark, NJ, USA
- Columbia, SC, USA