10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
60,414 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2003 Lexus ES 300:

Unsubscribe any time. We don't sell/share your email.

problem #7

Sep 172019

ES 300

  • 260,000 miles
I was coming up my street like I do every day and all of a sudden it started accelerating and I was stuck staring wheel locked up and I hit a tree and got severely injured the car is totaled

- Arlington, TX, USA

problem #6

Aug 012016

ES 300

  • 80,900 miles
Unwanted acceleration while applying the break while slowing down the RPM gauge pins itself to about 3000. The car will not down shift until it jolts forward just a little and the you can feel the lower gears engage. I bought it as a used vehical about 3 weeks ago with 80,336 miles. I see lots of complaints for the same thing on many other vehicals of the same make model and year. I'm assuming it's a bad speed sensor. Why is this not a recall? this started happening after we took a ride on the highway. And it only appears to happen while the car is in motion. Sometimes the car will not accelerate when the accelerator is applied it just makes the rpms rev up, and these doesn't go any faster kind of the same effect you would get if it was in neutral and applied the accelerator.

- Pittsfield, MA, USA

problem #5

Jul 072015

ES 300

  • miles
No description

- East Point, GA, USA

problem #4

Jun 152010

ES 300

  • 57,000 miles
We have experienced on several occassions that vehicle hesitates when trying to accelerate at stop sign or when initialy in start to drive at about 20-30 miles per hour at times for few seconds & at times it rattles 3-4 times. This car was purchased as certified pre-owned from Lexus dealer in excellent condition in 2006 that came with extended warranty upto 75000 miles but this problem started with slight & smooth jerk about 3 years back, took it to dealer after noticed for few times to diagnosis. At first instance they could not feel it since it was not consistent but when again complained for second time was told that it could be fuel injectors cloged followed by other list of potential service items we were talking about $1000+ expense which we denied it since we have always maintained our car good & always use 93 or 89 octaine gas with maintenance service as recommended. This one is my wife's vehicle & used to commute to work mostly on express way. We do have couple other issues with this car but not as important. Now, lately this hesitation frequency have increased & from what I hear is that we are not alone and this seems to be an ongoing issue with some other ES300 owners as well.

- Pembroke Pines, FL, USA

problem #3

Jan 282012

ES 300 6-cyl

  • miles
Vehicle accelerated without warning when it was put in reverse, causing it to hit a parked car in back of it. The acceleration was instantaneous and very fast. As a result, the driver did not have time to react before the vehicle slammed into the parked car.

- Silver Sping, MD, USA

problem #2

May 132005

ES 300 3-cyl

  • Automatic transmission
  • 25,000 miles
I was driving to work which is approximately 15 miles from my home. Upon entering the parking lot, I had to yeild to a school bus and stop. After the stop I proceeded to drive at approximately 5 mph to park the car. I turned four times to get to the parking space with foot on the break or just coasting. As I turned into the parking space with the brakes pressed. The car acceralated and went over the curb and proceeded on the grass. My foot was on the brake throughout this whole incident. I tried to stop the car by pushing the brakes down harder. Since the brakeks were not respond, I took my foot off the brake and stomped/pumped the brakes with no avail. The brakes were not responding. The car was on the grass and luckily since the steering wheel was in a left hand turn postion I avoided hitting students and a huge tree. Using the emergency brake finally stopped the car. 3. I called 180025lexus and had them pick the car up and take it to the dealership (sterling mc call Lexus) the servicer advisor (lopez) called saying they couldn't find anything wrong with the vechile and it was ready to be picked up. When the car was picked up my husband made a notation on the servie sheet saying he did not agree. He also went to talk to the sales manager (cook) to let him know what had happened and how unhappy we were. He also let him know that we had researched Lexus on the NHTSA site and found this is not an isolated incident and many orther reports have been filed concerning brakes not working and with high acceration. He said to report it to 180025lexus and he woudl get on to it once it was reported. I am afraid to drive this car because of the safety issue and since Lexus will not take responsibilty the car must be replaced.

- Sugarland, TX, USA

problem #1

Aug 152003

ES 300

  • Automatic transmission
  • 0 miles
I realize that my problem, with a bad radio is not a mechanical one. However, I am sending this for your information, and to indicate that Lexus does not live up to its ads as pursuing perfection I have spoken to a number of people at Lexus, in my dealership and at the main office over a period of 10 months. I have even written to the vice president of Lexus. He did not reply to my first letter so I sent him a second letter, certified. Return receipt. I received a response to that second letter from someone at customer relations. In addition to that call, I have received a call from a service manager at the dealership where I purchased my car, and from another person. The final decision seems to be that, although they know that this is a problem with the radio in the ES 300, and that they realize that it is due to a faulty antenna in the rear window, but there is nothing that they can do about it. I told that person that is not acceptable to me and am waiting for a response which I assume will be negaztive.

- Springfield, NJ, USA