10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,533 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The moonroof suddenly shattered (it sounded like an explosion) while I was driving on the freeway in 70 degree weather. Initially I had no idea what it was but realized subsequently that I was shedding glass shards behind me. There were no overpasses where someone could have dropped something, I did not see a rock or other projectile, and - when I parked the car - I found nothing that from outside seemed to have struck it and/or stayed behind in the cavity.
- San Diego, CA, USA
The pcs (pre collision system) warning icon flashed in the display indicating that the pcs was temporarily unavailable. The vehicle was being driven on a highway. Pulled over to look in the owners manual only to find that the manual told me to stop. We proceeded to return home without experiencing any adverse handling. I really don't feel safe driving the car not knowing if the pcs system will fail.
- Westminster, CO, USA
Door locks do not lock via key fob on 3 doors. Lexus wants $800 per door to fix. Have manually locked car for one year; now cannot manually lock door as the manual lock no longer locks. This is safety issue as car remains unlocked at all times.
- Fort Myers, FL, USA
NHTSA recall 15V728 was issued on 11/3/2015. Lexus has an temporary fix that simply disables the pre-collission system. There has been no fix for the problem and I have had no success getting any information about when it will be fixed. The pre-collision system applies to when the vehicle is in motion.
- San Francisco, CA, USA
Car was rear ended by Ford F-150 pretty hard while stopped at a light and got pushed forward into the front SUV vehicle which also got pushed forward from stationary position and hit the vehicle in front of it. Car got totaled that the length of the car shrunk wrapping the front and back rails and still airbags did not deploy. Hence the complaint
- Plano, TX, USA
- Winchester, MA, USA