10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Lexus ES 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle. Significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash. In speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights. He was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.
- Lombard, IL, USA
- Scottsdale, AZ, USA