10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This is the third incident of unexpected acceleration and happened on 4/22/2016 at about 1pm. I was in ev mode, driving to park when all of a sudden the car shifted to "gas" and accelerated rapidly. I was able to stomp on the breaks and stopped to car about a foot before hitting a car in front. After my dr appointment at 2pm, I brought the car into the Lexus dealer in maplewood, mn and exchanged it for another car. This 300H is totally unsafe and should not be on the road. Third incident in three months.
- North Oaks, MN, USA
My brand new Es300H shows different milauge capacity each time I fill the tank. When I purchased it brand new it showed the driving range of 675 miles with full tank. Since then it has been continuously dropping by 20 to 30 miles each time I fill it up. Now I will be lucky if I can get even 500 miles range. I showed it to two different dealers in dallas, Texas area. They both claim that the car is adjusting to my driving style (that indirectly means I am a bad driver). It has been 3.5 months since I purchased it and it is still dropping. Can driving style make that big a difference (nearly 200 miles less than the original range indicated)? I don't think so and I believe that dealers themselves do not know what is going on with my engine/ hybrid system. But they refuse to do anything about this problem.
- Lewisville, TX, USA
- Frisco, TX, USA