10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
50 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Lexus dealer.

problem #1

Feb 152019

ES 300h Luxury

  • CVT transmission
  • 15 miles

Lexus advertises surround sound, however this is false advertising. You cannot get surround sound at all in this car. All of the sound comes from the 3 dashboard speakers, hardly anything coming from the front door speakers either, and pretty much nothing from the back speakers. They advertise 10 speakers, but i only count 8 and they all don't even work properly.I paid $50k for this car, is it too much to ask for a decent sound system? Keeping car for the rest of the warranty, then dumping for a Toyota Avalon. Totally disgusted and shame on Lexus for not trying to fix this and keeping their customers happy.

- Pam B., Burlington, NJ, US