10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,300 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact's wife owns a 2019 Lexus ES350. The contact stated that while attempting to park in between two vehicles with his foot on the brake pedal, the vehicle independently accelerated without warning. The vehicle jumped the parking barrier and hit stanchion which caused the vehicle to stop. The airbags did not deploy and the vehicle's electrical warning sensors also failed to operate as needed. No injuries were reported at the scene. Both fire and police reported immediately to the scene and a police report was filed. Due to the failure, the vehicle was towed to a dealer and the contact was given a loaner vehicle. The manufacturer was also notified of the failure and the contact agreed to have the black box inspected for an investigation. The contact was informed that an investigator would be sent to the dealer and that the investigation would last approximately two months. The vehicle remained in the possession of the dealer. The failure mileage was approximately 18,400.
- Somers, NY, USA
Since I bought the car in Oct 2019, this happens everytime I am on local roads (speed <50mph), when I slowdown per the traffic flow, or taking turn (left or right) after yielding, the car hesitates to accelerate as if the gas pedal died on me and then I push the pedal further down only to get the car downshift drastically and revving up to almost always about the hit the car in front (if any) of me. In the few times I am on highway, when I need to speed up to change the lane the car accelerates unpredictably making the driving a scary experience.
- Kendall Park, NJ, USA
- Mcdonough, GA, USA