10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 152024

ES 300h

  • miles
The contact owns a 2020 Lexus ES 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Cheshire, CT, USA

problem #4

Oct 102024

ES 300h

  • miles
The contact owns a 2020 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jackson Township, NJ, USA

problem #3

Oct 012024

ES 300h

  • miles
The contact owns a 2020 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Forest, CA, USA

problem #2

Sep 272024

ES 300h

  • miles
The contact owns a 2020 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Midlothian, TX, USA

problem #1

Sep 092024

ES 300h

  • miles
This safety recall was identified 12/20/23. Passenger Airbag May Not Deploy seems pretty serious to me. Should it really take 9 months to remedy a defect like this? Sure doesn't feel like the manufacturer is remedying this safety recall in a timely manner.

- Upper Arlington, OH, USA