I was in a grocery store parking lot when I started my car and as I put it in gear the car sped out of control. I was lucky to have avoided the other cars in the lot because the brakes did nothing but squeal. Upon hitting a curb on the far end of the parking lot, the car spun around and came to a stop. My car was now facing in the opposite direction with a lot of damage. I was treated at the hospital and released but had several months of therapy on my neck. A few months after being released from therapy, I had to return for a second round because of neck pain. Toyota tied up my car for a month to investigate the matter and sent me a letter stating that nothing was wrong with the car but it was the after manufacture mats. When I asked for a copy of the investigators report, I was told that it was not their policy to do so. I am very concerned that they are not recalling the Lexus ES330, and other people may be at risk. Since I still have the car, I wonder if they fixed the problem and covered it up or if the same thing may happen again. Please investigate problems with the Lexus ES330 seriously. I do not feel that Toyota cares about safety when it may dig into profits.

- Scranton, PA, USA

: the contact stated the drink in the drink holder spilled and resulted in the driver being distracted. The contact expressed the position of the drink holder is a poor design and could result in an accident. The manufacturer was alerted and informed the contact the cup holder had been redesigned in the newer model.

- Spartanburg, SC, USA