9.1
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,918 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I not longer have confidence in driving my Lexus 2004 ES330 with 12,500 miles due to 2 main reasons. (a) this car continue to pull to the left to the point that I must continually put pressure to the steering wheel so the car wont move to the left. This is happening even after the dealer has supposedly fixed issue. (B) the very well known transmission problem. This vehicle is unsafe to drive in many instances where you need to merge into traffic and the car does not responded to the gas pedal. The symptom is very noticeable when you are on stop and go traffic or in slow traffic. I urge your Agency to investigate this matter before any casualty occurs. Lexus normal response is that the car is operating as designed. The dealer must have been told to express the same line as they always have the same answer for anything they do not have a solution for.
- Danbury, CT, USA
Severe hesitation when merging on to a higway at between 20 and 30 mph. Dealer service has checked vehicle previously and "its normal for a Lexus"
- Langhorne, PA, USA
Transmission shift delay. The shifting delay can go as long as 3 - 4 seconds and have caused several life threatening close calls accident. Lexus was aware of the shift delay problem but claims that this is normal and done by design.
- Hercules, CA, USA
My 2004 Lexus es330has a problem with shifting. When attempting to accelerate the car hesitates significantly before deciding to downshift. This is a notable problem when trying to avoid traffic or change lanes fluidly under crowded traffic conditions. Lexus says this is normal for the car.
- Beavercreek, OH, USA
2004 Lexus ES330 hesitates and than lunges on acceleration from 1st to 2nd. Ealer unable to correct; manufacturer will not acknowledge that there is a proplem.
- Fair Lawn, NJ, USA
- Wiesbaden,Germany, AE, USA