10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,383 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jul 242018

ES 330

  • miles
My check engine light is on and when the diganoised code check is performed "no codes appear, " but I do have a power steering leakage and I hear the power steering noise when I am turning and from the recall 11V53900 11/09/2011 engine and engine cooling its a huge problem. I call customer service and they where no help! I called for servicing and they stated on my VIN there is no recall but on the NHTSA there pops up this recall so no cool. I am going to wait until something happens and sue the hell out of Lexus for refusing to service my vehicle and neglecting the issues when I called and all the calls are recorded. Trouble & horrible service I am not a satisfied customer. I guess you need to be in certain financial bracket to receive exceptional service.

- Cincinnati, OH, USA

problem #5

Mar 182017

ES 330

  • miles
The contact owns a 2005 Lexus ES330. While driving 35 mph, the vehicle stalled without warning. The vehicle was able to restart on the first attempt and was driven home. The vehicle was towed to an independent mechanic who diagnosed that the steering pump and alternator failed and needed to be replaced. In addition, the contact needed to replace her key with another key chip. The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.

- Opelousas, LA, USA

problem #4

Feb 202014

ES 330 6-cyl

  • 157,000 miles
While driving my car, I realized that the passenger rear tie rod was loose, making steering control dangerous. I contacted city tire who did the alignment over 16 months ago. They told me it was not their fault. I had a mechanic look at it. He said that the person that did the alignment did not tightening up the bolt after adjusting the tie rod. This caused the threads on the tie rod to wear out and then the tie rod to fail. A new tie rod is needed. I have a fried that has a Chevy Impala 2003 this car had the same problem. I came to the conclusion that the manufacture for the part could be the same for both cars and the part could have a design flaw in which the threads inside the adjusting rods wear out. Please investigate this for me. It does seem like a minor thing but it does affect steering controls when it fails.

- Hartford, CT, USA

problem #3

Sep 052013

ES 330

  • miles
Driving South on Florida turnpike, car suddenly accelerated --unable to steer it or slow it down--had to get off highway to avoid collision --turned wheel to right and slid across swale into thicket of trees want to get a used Lexus to replace this be but am afraid of safety issues now.

- The Villages, FL, USA

problem #2

Jan 202012

ES 330 6-cyl

  • 55,000 miles
I received a safty recall notice from Lexus indicating my engine crankshft pulley may loose and cause loss of power steering. I called Lexus and they said I had to take the vehicle to a Lexus dealer. Since there isn't a Lexus dealer in my hometown they informed me that the closest dealers were at least 150 miles from my home. I bought the car at a local used car dealership that is no longer in business. I asked if they could certify my local Toyota dealer to do the inspection and they said no. If this defect is on my vehicle it would be unsafe to drive 150 miles to get to their certified dealer. If there is an accident on my way to the inspection who is liable? they will be. I want them to accomodate me by certifying the local Toyota dealer to do an inspection for me.

- La Crosse, WI, USA

problem #1

May 212005

ES 330 4-cyl

  • Automatic transmission
  • 300 miles
The contact owns a 2005 Lexus ES300. While driving any rate speed, the vehicle would pull to the right. The dealer aligned and balanced the wheels on two occasions. Approximately two days later the failure occurred again. The current mileage is 37,200 and the failure 300.

- Downing, CA, USA