4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
3,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Nov 232007

ES 350 ES

  • Automatic transmission
  • 3,500 miles

click to see larger images

paint scrapes off rear door jambs

The rear door jamb SRS covers are made of a black vinyl material and painted to match the car's interior. The paint can be scrapped off by brushing anything against it like a grocery bag. I had the Lexus dealer touch up the scrapes on the drivers side. They charged me $50 which I had refunded because you could still see the scrapes. I contacted Lexus home office and they said nothing could be done and they had never heard of the problem before.

I posted the problem on the Lexus car owners club, and had several responses of people that had the same problem that I had. As far as I am concerned, it is a factory defect and it was cheaper to manufacture the panels all one color and paint them. I would expect this fix and finish on a Yugo, but not a Lexus.

- Thomas M., Lenoir City, TN, US