6.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,200 miles

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problem #4

Feb 102010

ES 350

  • miles
Power brakes on my Lexus ES350. When stopped the power brake pedal will go all the way to the floor board when continuous pressure is applied to the brake pedal. Due to the fact the electronics attached to the brake system require continuous pumping of the brakes to maintain a firm feeling when moving and stopped. Also when the motor is off the brake pedal does not work but the emergency brake does the Lexus mechanic told me this was normal not to worry. I took the car to a very competent auto mechanic and he suggested I report this to the NHTSA. I live in santee where the police officer and his family died driving a vehicle similar to mine. I find myself driving my truck more often now.

- Santee , CA, USA

problem #3

Feb 042010

ES 350

  • miles
I bought a Lexus ES 350 2007 model (manufactured by Toyota) in November 2006 and from the very beginning I have been complaining to the dealerships about how the ABS brakes are very slow to respond to application and how they don't engage as hard as they should. On multiple occasions the dealership tested these and reported back that they are in conformity with "Toyota standards" for ES 350 even though the other Lexus models like rx or is have much more responsive brakes (I know this because the dealership gives us loaner cars during servicing). The dealer also confirmed that it was only the ES 350 model brakes that were so unresponsive. This time, when I was given a 2010 ES 350 loaner, I felt that the brakes on that were much much better and when I inquired from the dealer he told me that because of the multiple complaints that Toyota had received on the ES 350 2007-2009 models, they have changed the brakes on the ES 2010 model to make them more responsive. When I inquired about repairing or replacing the brakes on 2007-2009 models to make the similar to the new 2010 model brakes, he said that Toyota was not doing that, again because they still are appropriate by "Toyota standards". on many occasions when I have had to apply brakes in an emergency, I have felt very unsafe and wanted better brakes but was reconciled due to the promise of the "Toyota standard". but given the problems now found in the ABS brakes of prius and other car models, I request you to please ask Toyota to make the 2007-2009 model ES car brakes compliant with the new brakes they put in the 2010 onwards ES models to avoid accidents due to unresponsive brakes.

- Lexington, MA, USA

problem #2

Dec 122006

ES 350

  • 1,000 miles
I am pleased to see something is finally being done about the Lexus ES 350 2007 acceleration problem. I filed a complaint in Dec 2006, as I was spared from a fatal crash due to the acceleration problem. The recall that came out the following spring was only for Lexus mats and I did not have a Lexus mat but had another store bought mat. The 2007 recall program did not properly address the issue. I discussed with this Agency and sent letters to toyato in Japan and to the Lexus headquarters in ca. I kept copies of all correspondence sent in 2006 so they knew about the problem. I even sent copies of complaints posted on this website, as the Lexus dealership denied any reportable incidence. I am so disappointed that people died after my attempt to get someone to listen. I am still fearful of our car, but can't sell it for a fair price so we have continued to drive it with much concern for not only our family but others on the road. These cars should have been taken off the road in 2006. I still have nightmares about the car accelerating and probably will for a lifetime. I feel your Agency should have been more aggresive in 2006 when this first started. Toyota/Lexus has failed those who have died or been injured and any additional potential injuries or losses that may occur before April 2010 when the new software and pedals become available will be their fault as well.

- Cypress, TX, USA

problem #1

May 062007

ES 350

  • 47,800 miles
I have owned Lexus ES350 2007 and I am problem with the handle when I press brake at high speed. I brought into dealer and they changed the rotors 3rd time and this is fourth time for the same problem. May 2007, Nov. 2008, Aug. 2008, Mar 2009 I am having same problem. This time they want me to change rotors for front and back at my expense, but I believe this is not normal and dealer could not locate the problem. I am worry that it is associate with brakes and this is what my wife drives.

- Fontana, CA, USA